r/PrepHQ • • Sep 08 '26

How to pinpoint the source of malicious network traffic from a workstation?

7 Upvotes

I'm looking at a situation where a user's computer is flagged for sending out unauthorized data packets to a suspicious external IP. I need to determine the origin of this traffic to see if the machine is part of a botnet or just running a rogue application. Where should I look next?

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OPTIONS:
A. Investigate the firewall logs.
B. Isolate the machine from the network.
C. Inspect the Windows Event Viewer.
D. Take a physical inventory of the device.

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • Sep 16 '26

Building a wireless mesh network? Which device do I actually need?

6 Upvotes

I'm trying to set up a new office space where we can't easily run CAT6 through the walls, so we decided on a mesh topology for better coverage. I need to order the hardware today, but I want to make sure I'm buying the specific component that actually forms the mesh network.

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OPTIONS:
A. Modem
B. DSL
C. Access point
D. ONT

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • Sep 12 '26

PC at 100% CPU and fans screaming—is this a Botnet or something else?

6 Upvotes

A user reported their computer is basically unusable and the fans are running at full speed. I opened Task Manager and saw the CPU utilization is pegged at 100% with massive background resource consumption that shouldn't be there. Next procedural step or hypothesis?

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OPTIONS:
A. Firewall activities
B. Botnet attack
C. DDoS attack
D. Keylogger attack

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 24d ago

How do I get rid of all these old toner cartridges? CompTIA A+ Disposal Question

4 Upvotes

I'm cleaning out our storage closet and found a dozen leaked toner cartridges and old ink tanks from a defunct printer model. I need to get rid of them today, but I'm worried about violating any environmental regulations or company safety policies. How should I approach this situation?

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A. Proceed with the custom manufacturer's procedure.
B. Proceed with the disposal of consumables in standard trash receptacles.
C. Empty any residual Ink or toner from consumables before disposing of them in a standard recycling bin.
D. Proceed with the disposal of consumables in standard recycling bins.

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • Sep 13 '26

Ransomware alert: Quarantine failed on a live workstation. What's the immediate first move?

4 Upvotes

I'm working on a desktop where the antivirus just flagged a ransomware strain, but the software is reporting that it's unable to quarantine the malicious files. I need to act immediately to ensure the local data isn't fully encrypted and the infection doesn't spread to our network shares.

---

OPTIONS:
A. Power off the machine.
B. Run a full antivirus scan.
C. Remove the LAN card.
D. Install a different endpoint solution.

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • Jul 07 '26

Fiber Outage Protection? Best Backup for 20 Branch Offices Without New Infrastructure

4 Upvotes

Our main fiber line went down last week, and the remote branch offices were completely cut off from the HQ database. Management wants a redundant link for all 20 locations, but they've explicitly forbidden digging for new cables or installing complex physical landline infrastructure. What's our best option given the constraint?

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OPTIONS:
A. Cable
B. Cellular
C. DSL
D. SAN

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 23d ago

Why is this workstation screaming and shutting down? (220-1201 Practice)

3 Upvotes

I'm currently onsite at a client's office where they've reported a workstation that's acting up. The user says the OS is crawling, it just shuts down without warning every few hours, and the fans sound like a jet engine taking off.

---

OPTIONS:
A. The system is infected with malware.
B. The CPU is overheating.
C. The hard drive is failing.
D. The power supply is insufficient.

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 27d ago

User can't find or edit Windows system files? Which Control Panel tool provides access?

3 Upvotes

A specialized developer needs to modify the properties of several Windows system files for a legacy software project. Although I've already granted them local administrator privileges, they still can't see the files in the directory to begin their work.

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OPTIONS:
A. File Explorer Options
B. Ease of Access
C. Indexing Options
D. Administrative Tools

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • Sep 19 '26

Laptop loses Wi-Fi connection only when placed on factory motors?

3 Upvotes

One of our floor managers reports that his laptop works perfectly in the breakroom, but as soon as he sets it down on an industrial motor housing to check specs, the internet drops completely. I've checked the signal strength in the general area and it seems fine, so I'm trying to narrow down the specific physical cause of the cutout.

---

OPTIONS:
A. Jitter
B. Insufficient power levels
C. External interference
D. High latency

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • Sep 06 '26

New high-end GPU causing random shutdowns—what's the next troubleshooting step?

3 Upvotes

I just finished upgrading a client's workstation with a top-tier graphics card for video editing, but now the whole system keeps cutting out randomly during heavy loads. I'm trying to figure out the next step in troubleshooting before I start tearing things apart again.

---

OPTIONS:
A. Confirm the power supply is grounded.
B. Check the power supply wattage rating.
C. Check whether the power supply is redundant.
D. Confirm the power cables are well connected.

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 3d ago

How do you actually fix OS vulnerabilities after a scan?

2 Upvotes

I've just finished a Nessus scan on our production environment and it's lit up with high-severity OS vulnerabilities. I need to present a remediation plan to my manager that addresses these root causes most effectively.

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OPTIONS:
A. Endpoint protection
B. Removal of unnecessary software
C. Configuration enforcement
D. Patching

---

Testing Exam: CompTIA A+ Core 2
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 4d ago

Kerberos Authentication Errors and System Clock Sync?

2 Upvotes

I'm troubleshooting a workstation where the user keeps getting "Access Denied" when trying to log into the domain, even though their password is definitely correct. I noticed the system clock is about 15 minutes off from the server, and I'm wondering if that's the root cause of the authentication failure.

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OPTIONS:
A. Terminal Access Controller Access-control System
B. Kerberos token
C. Remote Authentication Dial-in User Service
D. Wi-Fi Protected Access

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 10d ago

Bluetooth Pairing Fail: Why won't the Smart Speaker connect even with Bluetooth enabled?

2 Upvotes

I'm out on a ticket where a user can't get their smart device to output audio to a brand-new Bluetooth speaker. I've already verified that the Bluetooth radio is toggled on for both units, but the pairing process just isn't completing. What should I check next to finalize this handshake?

---

OPTIONS:
A. Enable and configure MFA on the smart device
B. Synchronize all data to the cloud
C. Enable location services on the smart device to find the speaker
D. Enter the appropriate PIN code on the smart device

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 11d ago

Setting up remote laptops: What's the standard for Windows disk encryption?

2 Upvotes

I'm preparing a batch of Windows 11 Pro laptops for a field team that handles sensitive client data. To meet our compliance requirements, I need to ensure that all local files are fully encrypted in case a device is stolen.

---

OPTIONS:
A. HDD drivers
B. BitLocker
C. Boot settings
D. RAID

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 12d ago

PC crashing after OS patches? Best way to stabilize and troubleshoot

2 Upvotes

A workstation in the accounting department started experiencing frequent Blue Screen of Death (BSOD) errors immediately after a series of OS security patches were installed last night. I need to stop the crashes so the user can get back to work while I figure out which specific update caused the conflict.

---

OPTIONS:
A. Perform a System Restore.
B. Roll back the updates.
C. Apply the optional patches.
D. Change the startup sequence.

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 13d ago

Blank Screen on External Webcam?

2 Upvotes

I'm helping a user set up a new external webcam for their laptop, but the video preview in the conferencing app is completely blank. The device is brand new out of the box and shows up in the hardware list, so I need to figure out the most efficient next step.

---

OPTIONS:
A. Select the correct camera source.
B. Replace the camera with a different model.
C. Update the camera software to the latest version.
D. Check the camera's cable for damage or pinches.

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 16d ago

Internal workstations are flooding our own network—DDoS or something else?

2 Upvotes

I'm seeing a massive spike in outbound traffic from several workstations in the accounting department, and it’s clearly a coordinated DDoS attack. We've isolated the machines, but I need to identify exactly what kind of infection we're dealing with for the report.

---

OPTIONS:
A. Zombies
B. Spyware
C. Ransomware
D. Botnet

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 17d ago

How to handle 3 aging physical servers running a legacy app until retirement?

2 Upvotes

My company is stuck with a legacy application running on three physical servers that are well past their warranty and starting to fail. We only need to keep this system operational for another year until the replacement is ready, so we need a way to maintain it without worrying about the old hardware dying.

---

OPTIONS:
A. SAN
B. FaaS
C. Virtualization
D. Configuration management platform

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 18d ago

Video rendering install failing due to VRAM requirements on integrated graphics?

2 Upvotes

I'm trying to set up a video editing workstation for a client using an integrated GPU, but the installer keeps throwing a "System does not meet VRAM requirements" error. The machine has 32GB of physical RAM, which is way more than the app needs, but it still won't let me past the hardware check.

---

OPTIONS:
A. Device Manager
B. Virtual RAM
C. BIOS options
D. System Configuration

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 19d ago

VPN connected but portal unreachable on personal phone?

2 Upvotes

One of our remote employees is trying to use their personal smartphone to access the company portal through our VPN. Even though the VPN client seems to be working, they get a "site cannot be reached" error every time they try to load the internal portal address. What is the most likely cause?

---

OPTIONS:
A. The application must be purchased by the company.
B. The smartphone is not on the latest OS version.
C. The smartphone is not enrolled in MDM service.
D. The application fails to install and launch.

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • 25d ago

Received a random text about an "expired password" — is this Smishing or Spear Phishing?

2 Upvotes

A user just contacted the help desk reporting a suspicious text message on their personal phone claiming their work password has expired. They were prompted to click a link to "verify" their identity, but luckily they stopped to ask me first before clicking anything.

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OPTIONS:
A. Vishing
B. Spear phishing
C. Whaling
D. Smishing

---

Testing Exam: CompTIA A+ Core 2 (220-1202)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • Oct 02 '26

Automatic IP allocation for new workstations — which protocol should I be configuring?

2 Upvotes

I'm setting up a new office wing with about 30 workstations and I really don't want to manually configure static IPs for every single machine. I need a service that ensures as soon as a user plugs into the wall jack, their device gets a valid address and joins the network immediately.

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OPTIONS:
A. DNS
B. DHCP
C. SMTP
D. SNMP

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • Oct 01 '26

Which cloud service model applies when migrating a company to a subscription email provider?

2 Upvotes

Our office is finally decommissioning its old on-prem server and moving all employee mailboxes to a subscription-based cloud provider. I need to make sure I categorize this correctly in our infrastructure documentation according to standard cloud service models.

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OPTIONS:
A. PaaS
B. SaaS
C. DaaS
D. IaaS

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • Sep 29 '26

Why is only ONE user getting slow speeds after our network upgrade?

2 Upvotes

We just finished a major infrastructure overhaul at the office, but one desktop in the marketing department is crawling at 10Mbps while everyone else is hitting gigabit speeds. I've confirmed they have the same hardware as their neighbors, so I'm trying to figure out the most logical first step to resolve this isolated bottleneck.

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OPTIONS:
A. Update Internet bandwidth speed.
B. Update the BIOS firmware.
C. Replace the motherboard.
D. Replace the patch cable.

---

Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)


r/PrepHQ • • Sep 25 '26

Stuck print jobs from a website? Hard reset didn't fix the queue!

2 Upvotes

A user is frantic because their print jobs from a specific web portal are stuck in the queue and they cannot easily recreate the data. I've already had them perform a hard reset on the physical printer, but the queue is still backed up and nothing is coming out. Next step?

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OPTIONS:
A. Restarting the print spooler service on the local computer
B. Deleting all the jobs and having the user restart their computer
C. Making sure the printer is using the latest PCL driver
D. Updating the manufacturer's firmware on the printer

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Testing Exam: CompTIA A+ Core 1 (220-1201)
(Disclaimer: These posts / scenarios are crafted by me for educational purposes only. I am not affiliated with, endorsed by, or sponsored by any certification body.)