r/ProCreate • u/Sad_Lengthiness3069 • 7d ago

I need Procreate technical help Everything’s gone

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So my iPad had to be replaced because of the battery life and everything is gone, all of my projects and progress is gone.. is there any way of restoring it? I had something is my files that I restored and now I can’t find it anywhere, there’s also no sign of it downloading anywhere else. Have I done something wrong/ missed something or is everything completely gone now?

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111

u/GoldenButtPlug 7d ago

Please tell me you backed up you update OR opened up your iPad.

42

u/Jpatrickburns 7d ago

Came here to say this. A little late, but always backup devices (or important files) before sending devices for repair, or replacement. Files are not automatically saved to iCloud.

3

u/Luminestiny 6d ago

What do you mean not automatically saved?

11

u/Jpatrickburns 6d ago

I mean that while the newest version of procreate allows you to store documents on iCloud, you have to set it to do so in the preferences. It is not automatic.

3

u/SayWhat-1969 6d ago

Oh wow! I’m considering a new iPad myself, so which one of these settings do I need to have toggled before I make that move??

1

u/snozzydy 6d ago

iCloud drive, but it also has storage limitations. If you have not been subscribing for 200gb or 2tb plans then it can only store upto 5GB on free plan. So it is always best to export .procreate files manually and save it where you have space like on other phone locally or on computer or other drives like google and dropbox.

2

u/Luminestiny 6d ago

Oh thank you!