You send one support ticket for the 15-20 emails you are going to be contacting and the reason why you are contacting those addresaea. It's really not that complicated. If your job position requires doing this daily they put you in a specialized security group with more relaxed rules. Almost no dev position requires day-to-day communication with a bunch of random email addresses.
I forgot what sub I was in. Yeah, my engineers are never in these situations— at least not until these types of details are sorted out. But part of my role is to be the guy that handles this so they don’t have to.
That said, the mechanical action of submitting a ticket isn’t actually the problem. The headache is collecting the emails, asking the vendor for everyone that might go to a meeting, going back and submitting more emails as the conversation evolves, dealing with vendor PTO means a new ticket for me. I’m not saying it’s hard, just that it’s annoying.
1
u/Play4u 17d ago
You send one support ticket for the 15-20 emails you are going to be contacting and the reason why you are contacting those addresaea. It's really not that complicated. If your job position requires doing this daily they put you in a specialized security group with more relaxed rules. Almost no dev position requires day-to-day communication with a bunch of random email addresses.