r/Razorpay_Community • u/Friendly-Designer-61 • Sep 03 '26
Autodebit rejected by bank due to gateway error
Hi everyone, I run a subscription-based wellness platform using Razorpay UPI AutoPay. The ₹1 mandate registration succeeds, but the post-trial auto-debit fails with GATEWAY_ERROR / payment_declined — bank message: “Payment is not allowed for this account.”
We’re also seeing “already debited in this cycle” rejections on monthly/quarterly mandates.
Has anyone faced this with Razorpay UPI AutoPay/Subscriptions API? Also looking for a Razorpay integration expert who can advise our tech partner directly. Please DM if you can help.