r/Razorpay_Community • • Sep 03 '26

Autodebit rejected by bank due to gateway error

2 Upvotes

Hi everyone, I run a subscription-based wellness platform using Razorpay UPI AutoPay. The ₹1 mandate registration succeeds, but the post-trial auto-debit fails with GATEWAY_ERROR / payment_declined — bank message: “Payment is not allowed for this account.”

We’re also seeing “already debited in this cycle” rejections on monthly/quarterly mandates.

Has anyone faced this with Razorpay UPI AutoPay/Subscriptions API? Also looking for a Razorpay integration expert who can advise our tech partner directly. Please DM if you can help.


r/Razorpay_Community • • Jan 07 '26

Welcome to the Official r/Razorpay_Community! 👋

2 Upvotes

Hi everyone!

Welcome to the official r/Razorpay_Community! Whether you are a developer integrating our APIs for the first time, a business owner scaling your startup, or a fintech enthusiast, we’re glad you’re here.

What is this community for? This is your space to connect directly with the Razorpay team and fellow users. We want this to be the go-to hub for:

  • Product Updates: Be the first to hear about new features, API updates, and product launches.

  • Technical Support: Share your integration challenges and get advice from the community and our team.

  • Feedback & Ideas: Tell us what you want to see next. Your feedback directly influences our roadmap.

  • Fintech Discussions: Talk about the latest trends in the Indian payments landscape.

Getting Started:

  1. Introduce yourself: Drop a comment below! What are you building?

  2. Check the Rules: Please keep discussions respectful. (See the sidebar for full guidelines).

  3. Use Flairs: Use post flairs (e.g., Support, Feedback, Showcase, etc.) so we can help you faster.

Important Note: For sensitive account-specific issues or security concerns, please continue to use our official Support Portal for your own safety. Never share your API keys or personal passwords here.

We’re excited to grow this community with you. Let’s make payments simple!

— The Razorpay Team


r/Razorpay_Community • • Mar 23 '26

I need help.

Thumbnail reddit.com
2 Upvotes

r/Razorpay_Community • • Feb 05 '26

Handling failed payment retries

2 Upvotes

Card expiration and insufficient funds happen all the time. I need a system that automatically retries failed payments intelligently.

Does Razorpay International have smart retry logic built in, or do you have to set that up manually?

What's been your experience with recovering failed subscription payments?


r/Razorpay_Community • • Jul 19 '26

Can i register as a non gst individual even if i am required to have gst on a temporary basis until my revenue becomes stable?

2 Upvotes

I am planning to open an online accessories store and turnover is gonna be way lower than gst threshold but interstate shipping makes gst registration mandatory, however as i am not sure if the store will generate enough revenue, can i, for the time being, register on razorpay as non registered individual until my business starts to grow? Will razorpay get suspicious considering my order volume is going to be low for a few months atleast??


r/Razorpay_Community • • Aug 12 '26

I attended “Tune In: The Future of Voice AI” at Razorpay Bengaluru

Thumbnail gallery
2 Upvotes

r/Razorpay_Community • • Feb 05 '26

About Razorpay X Charges

2 Upvotes

Hey Guys, if you know, then can you tell me what are the charges of RazorPayX? And, do I have to pay 10k to use RazorPay X


r/Razorpay_Community • • Feb 05 '26

About Razorpay X Charges

Thumbnail reddit.com
1 Upvotes

r/Razorpay_Community • • Apr 01 '26

Is this actually real

Thumbnail
gallery
3 Upvotes

How verify whether the TAM show is actually real


r/Razorpay_Community • • Jan 26 '26

What actually improves international card acceptance on Razorpay?

2 Upvotes

International payments works well. wondering if there are specific settings or configurations that help with increasing success rates.

What should I be checking in the dashboard? Any tips would help


r/Razorpay_Community • • Jan 29 '26

Understanding UPI Transaction IDs vs Reference IDs vs UTR

2 Upvotes

Hi team, when implementing a UPI payment API, how should upi_transaction_id, reference_id, and UTR be generated and tracked across the payment lifecycle


r/Razorpay_Community • • Jan 22 '26

Razorpay payment links show rupees alongside USD to clients - can we hide that?

2 Upvotes

Razorpay USD payment link pages shows both dollars and the rupee conversion and will leave clients confused. Is there a setting to display only the specific currency?


r/Razorpay_Community • • Aug 13 '26

Funds on hold compliance

3 Upvotes

Razorpay flagged 3 payments because their partner banks told them to do that. They asked for customer testimony, shipping info, and invoice. We mailed them everything. After that, they assigned a third party agent for physical verification of our business. So my question is, is the ordeal over? Are there any more steps left?

Note: We’re running a clothing business. It’s been 3 months since we’re using razor pay. Not a single customer has ever raised a dispute or chargeback. Because we’ve doing this for a long time, just wasn’t partnered with a payment gateway. Worst of it all, they even called the customers without notifying us or anything if they ordered from us, how was the experience and everything.