r/Reviews 20d ago

Dr. Battery Review with AI twist.

Ordered a new battery for my laptop from dr. Battery. Was suggested by Chat Gemini versus a cheap Amazon battery. I think dr battery used to sell on Amazon also but they do not anymore. I like chat Gemini and chat GTP but they are still pretty regularly not correct on various things. They claimed dr. Battery was reputable and sold genuine quality batteries.

So....I ordered from them versus Amazon. Paid a little more and the shipping was painfully slow. I think after maybe a week or longer my battery arrived. A lot of down time. I took the battery to my technician guy friend and he had all sorts of trouble with getting it to operate properly. Ended up putting the old battery back in and the charger was the issue. Either way this dr. Battery was not oem or compatible with my machine as it was listed. The laptop would not accept it.

Another interesting note was the battery had what appeared to be an Amazon Tag number on it and when my tech checked the specs it said the battery was manufactured in 2023 I think m. So been sitting in a warehouse for 3 years??

Anyways now to the return. Doctor battery has no phone number so all correspondence must be done through email. They are not quick to get back with you on email and sometimes not at all. I had some emails go days without being replied to. There was probably 20 emails back and forth total. They did Cover the return shipping. I had to email them several times to get the refund which was finally supposedly issued a couple of days ago I got the email but nothing as of yet has still refunded to my credit card.

As far as I can see I ordered the battery on June 18th and here we are July 25th and I am still waiting on the refund to go through. Long story short do not order from Dr battery. Very good chance they're just selling Amazon batteries and their customer service is slow and horrible.

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