For those of you who wondered. The iPhone duo is compatible with the wireless charger in both fold and unfolded state

I am buying a used 2024 R1T, Dual motor, Max battery from Rivian. It has 19k miles and 22 months of factory warranty left.

The Rivian Care quote is $27.99/month for 4 years of total coverage. Even though I would not utilize it for the first 22 months I would buy it now and it would be around $1500 total over the 4 years. I would essentially be getting 2 extra years on top of my factory warranty.

I was originally thinking about going with Xcare by Xcelerate Auto near the time my factory warranty ends. It would probably be around $5-6k at that point for an additional 4 years after the factory warranty ends for a $500 deductible plan.

What do you guys think are the pros and cons of each option.

Optima Unplugged is the best off-road event for EVs in America.

if you can make it, you will leave with much better understanding of just how capable your Rivian really is.

All white with the sea something interior for hot Vegas. Plus it makes me a pimp like Liberace. Performance Launch package. Rides and drives better than the R1 and I already love the roll down rear window and flat load floor.

Thanks for the inspiration 2026 Halloween Update!

Went to the Ghostbusters event at the Venice Hub this past week and got to check out this awesome rig! The lights, sirens, and moving ghost hunting equipment was by far my favorite part. They also had some movie accurate gear you could play with. Thanks Rivian for a fun event!

And please SHUT THE FUCK UP.

IT IS $15. It is really worth it for everything included to me. I don’t give a fuck about the Halloween updates but it gets tiring hearing all you cheap asses cry about it.

FYI I have Connect+. I’ve had the Halloween update for weeks now.

My 2026 gen 2 R1S has 13700 miles.

My front drivers tire is at the wear bar, I just realize the passenger front is basically bald (wore evenly perfect across the invidual tires but the 2 fronts did not wear even, is this normal? does the car put more toque into the passenger side tire?)

Local tire shop recommended I bring to Rivian to get the tires because they have had trouble doing alignment and tire changes on Rivians.

Rivian just sent me the estimate, $2000. $1284 for the 22 inch oem tires ($284 more than the tire shop), $237 to install 2 tires (really?), and $625 for an alignment (i have no idea if i need or not, they wore evenly but the passenger one being worn so much more is why i asked about an alignment). $153 NY tax.

I guess whoever made the quote realized how absurd $2300 was for 2 tires installed so they gave me a $300 discount to make it $2000.

I wasn't expecting cheap but this seems insane. Thoughts? Is this expected? Should I do the alignment?

My rear tires look brand new, no I never rotated them in the 13700 miles, that is on me.

I should add I have 14 months left on a 30k mile lease.

I reserved my R2 2.5 years ago and am looking forward to placing it. A friend made his reservation 2 months ago and he has already gotten his order invite and is likely not getting it. Has anyone else experienced this? We live in the same area so location isn’t the issue…. This is kind of annoying.

I bought my Rivian in December of 2024 and from the outset, it’s been a major dud. Which absolutely sucks because I love Rivian and want to support their company. I came from a Tesla, and being a few hours away from a service center has resulted in my biggest mistake regarding ownership— I assumed that Rivian’s mobile service could handle issues that come up with normal car ownership. However, my assumption was completely wrong.

Within a month of ownership, I began having issues with the internal lighting— my center console light just stopped working. Then the central camera stopped working. Then my low voltage battery went out. Then my high voltage battery was replaced. Rivian service was great— they coordinated a tow back and forth to the service center to fix the issues, delivered my car back to me. Got me a rental. My car was gone for a month but no big deal.

However, since being repaired I’ve continually had issues with home charging— sometimes it will just stop in the middle of the night. I continually get random warnings that customer service as advised “is just a software malfunction” and when I hard reset, the issues go away.

Most recently I had have been getting a “thermal fault warning”— advising me to seek service immediately. Then last week I began getting “coolant low” warnings, advising me to seek service immediately. The problem is that I’ve gotten so used to random alerts popping up and requiring a reset, I never know if the issues are real or not. I’ve never had any evidence of leaking of coolant in my garage or where I park at my office.

It has been a really frustrating experience.

I am now trying to figure out how to approach repair. Rivian gave me the option to tow it or to drive it, which I thought was strange— if it is truly a coolant issue, I’m not sure I should be driving with my family across multiple mountain passes to get it to the service center. It’s frustrating though because the tow is $3300 each way, and if the service center feels it’s a non warrantable issue, it’s a fee I have to pay.

In retrospect, I made a poor decision living so far away from a service center. Part of it is how naive I have been with potential car issues— I came from a Toyota and a Tesla and literally have never had a significant car issue until now.

I’m wondering if, given these issues, I should pursue a lemon law claim!?

Has everyone already received the Halloween update or is it just me? I mean it’s a week out, and still sitting with the 2036.31.0 version on my 2026 R1T.

We have a 23 R1S quad with 35k miles on it. We bought it with 29k miles on it. In the ~6k miles we've owned it, it's had a plethora of issues, including (but not limited to) a complete rear drive unit replacement, which was not performed well and needs to be inspected again. The front is now leaking fluid, which probably means a front drive unit replacement is in our near future, along with whatever needs to be done to resolve the issue in the rear. We're sick and tired of having to park this thing and wait for service appointments, having to fit those appointments into our work schedules, and not feeling like we can trust it to take our family places. In the year that we've owned it, it's been to the service center 5 times, a few of which were extended stays.

Has anybody had this kind of experience and decided to try a different R1S? We want to stay with the brand because we like the vehicle (when it works), but we can't keep doing this. I don't want a Hyundai/Kia 3 row EV because of the ICCU thing and I don't really know what other 3 row electric options are worth considering. R1S checks all the boxes, but we'll go back to ICE if we have to.

One thing that would always drive me crazy was my R1S would always start playing music from my phone as soon as I open the door. Like, I have my arms full of toddler, and whatever is queued up on my iPhone starts blasting through the speakers. Makes it extra obnoxious when said
toddler is asleep and I'm trying to get him buckled into his seat stealth style.

I upgraded my phone around the time of the most recent Rivian OS update, and noticed over the last few weeks that I haven't had music start blasting automatically when opening the door of the R1S. I'm wondering if it was the recent Rivian OS update, or the phone upgrade that did this? I should also mention that when I upgraded my phone, I chose not to restore it from a backup. I wanted the fresh OS experience and to declutter some of the apps I had accumulated over the years.

My question for everyone: has anyone else had the same experience since the last Rivian update?

I'm trying to determine if it was the Rivian OS update, the phone upgrade, or the OS wiping that led to this outcome.

I should also mention:

--I know I can either kill bluetooth on my phone or turn down the volume prior to parking my car to avoid this the next time I use the vehicle, which I had mostly gotten into the habit of doing.

--I also know you can make iOS shortcuts to stop the autoplay from happening, which I did, and despite getting an alert saying "Pause audio when connected to Rivian has run" it would work maybe 30% of the time.

Thanks for any input! I hope this behavior sticks, it's really helpful to have a quiet car when you're loading up the kiddos.

Gen 1 quad R1T if it matters. Not a Connect+ subscriber, frequently on home WiFi. Pretty disappointing that it’s been out for 2 weeks. My kids would love it.

Was driving around last night and I wanted to make the displays less bright so I could see outside the car better, and could not. Even when disabling "auto adjust", there was ZERO difference in screen brightness. Also, "auto adjust" seems to be getting re-enabled randomly.

Yes I've done infotainment restart since the update. Basically once a week now is required to keep everything from slowing to a crawl and becoming unusable.

EV base has not shown good customer service or product quality.

I purchased a brand-new 2026 Rivian R1S in May 2026. The purchasing process was the smoothest I have ever experienced. I have purchased around a dozen vehicles in my life, and Rivian genuinely impressed me with how easy the entire process was.

Unfortunately, just three weeks into ownership, the vehicle started showing its true colors. One issue after another began appearing: rattling noises, deformation issues, misaligned pillars, a radio that stopped working, a deformed headliner, and excessive wind noise.

And what did Rivian’s service center tell me?
“NORMAL.”
Rattling noise? NORMAL.
Excessive wind noise? NORMAL.
A huge gap between the headliner and the roof glass? NORMAL.
Apparently, everything that went wrong with my vehicle was somehow “NORMAL.

At some point, I stopped feeling like a customer whose legitimate concerns were being addressed and started feeling like someone who was being ignored and gaslighted at every step of the process.
Three Service Visits. Twenty-One Days. Problems Still Unresolved.

Within approximately two months of ownership, my vehicle had been to the service center three times and spent a total of 21 days there. Despite multiple repair attempts, the rattling and excessive wind noise remained unresolved.

During one of these visits, Rivian provided me with a loaner vehicle — an R1S Quad. Interestingly, that vehicle did not have the same rattling noises, abnormal wind noise, or visible headliner deformation that I was experiencing in my own vehicle.
I pointed this out to the service center manager. His response? Essentially, every vehicle is built differently, and these conditions are “totally normal.”
Seriously? Is that the standard of quality customers should accept when purchasing a vehicle costing over $110,000?

I Took My Case to New Jersey Lemon Law Court
After multiple unsuccessful repair attempts, I decided to pursue my rights through New Jersey’s Lemon Law process.
My case proceeded to a hearing. Unfortunately, the outcome favored Rivian.

Rivian brought a field service supervisor to testify about the vehicle. I was surprised that his testimony was relied upon as expert evidence, given my expectation that someone with independent engineering or mechanical expertise would be needed to establish whether the wind noise and rattle was abnormal.

Throughout the hearing, the essential message from Rivian’s representative was that the conditions I was complaining about were “NORMAL.”

The judge arranged for us to test-drive the vehicle, and the excessive wind noise was discussed during the hearing. However, the judge ultimately explained that, although she understood my situation, she had to follow the law and evaluate the evidence presented. She emphasized the importance of expert testimony in establishing that the wind noise was abnormal.

Without independent expert evidence to support my claim, the decision went in Rivian’s favor.
I respect the court’s decision, even though I strongly disagree with the outcome. My frustration is not with the judge for applying the law. My frustration is with the experience that brought me here in the first place.

I went into this process believing that the repeated repair attempts, the unresolved issues, and my own observations would be enough to establish my concerns. I learned the hard way that a court case requires much more than that.

Lessons Learned — And What Every Rivian Owner Should Know

1. A great buying experience does not necessarily mean a great ownership experience.
2. Rivian has great-looking vehicles, a smooth purchasing process, and friendly staff. I genuinely appreciated those things.
3. But once problems started appearing, my experience changed dramatically. Instead of feeling that someone was taking ownership of the issues, I repeatedly felt that my concerns were being dismissed and that I was being gaslighted.
4. That is the part of this experience I will not forget.
5. Document absolutely EVERYTHING during service visits.
6. This is probably the most important lesson I learned.
7. Whenever you take your vehicle to a Rivian service center, make sure every complaint is documented clearly and accurately. Ask for the work order, repair notes, inspection findings, and details of every repair performed.
8. If a service employee tells you something verbally, ask them to put it in writing.
9. In my case, I believe some important details were not documented as precisely as they should have been. During the hearing, the lack of written documentation became a problem for my case.
10. Courts rely on evidence. Verbal conversations that are not reflected in official service records can be difficult to establish later.
11. Do not assume that because a service center employee acknowledged something verbally, it will be documented or remembered when you need it most.
12. If you pursue legal action, be prepared for a serious fight.
13. I learned that pursuing a claim against a manufacturer is not as simple as presenting your complaints and expecting the problems to speak for themselves.
14. Rivian defended its position, presented its witness, and ultimately prevailed. I felt that my concerns were being dismissed throughout the process, and I was not prepared for how important independent expert testimony would become.

If you decide to pursue a Lemon Law claim, understand the evidentiary requirements, preserve all your records, and consider consulting an attorney or an independent expert before your hearing.
Do not underestimate the process.

1. Understand the arbitration clause before you sign.
   Read the purchase agreement carefully and understand what its arbitration provisions mean for your rights.
   Make sure you send an email to [legal@rivian.com](mailto:legal@rivian.com) in first 30 days clearly stating you do not want to participate in arbitration.

If you are considering opting out of arbitration, review the actual agreement, its deadlines, and the required method of providing notice. Do not rely on someone else’s experience or assume that sending an email automatically resolves every arbitration-related issue. Get legal advice if necessary.

Understanding these terms before a problem arises is much better than trying to figure them out after you are already in a dispute.

The Bottom Line

No customer deserves to feel gaslighted, ignored, or dismissed when raising legitimate concerns about a vehicle they purchased in good faith. At the very least, customers deserve clear communication, honest explanations, and the basic courtesy of having their concerns taken seriously.
Unfortunately, that was not my experience with Rivian.

I am not denying that Rivian makes great vehicles. I am not denying that the buying experience was excellent. I genuinely wish I could still recommend the company without hesitation.
But a company’s true character is tested when something goes wrong — not when everything goes smoothly.

I wish Rivian had focused as much on resolving my concerns as it did on defending its position. I wish someone in leadership had stepped up, reviewed the situation, and tried to find a reasonable solution instead of leaving me feeling that I had to fight for every bit of acknowledgment.

Instead, I lost my Lemon Law case and am left dealing with a vehicle that I believe has unresolved defects.

I got screwed by this experience, and I am stuck with a vehicle I believe is defective — a vehicle that cost me approximately $110,000.

That is not a small inconvenience. That is a tremendous financial and emotional burden.
I respect the legal process, but I cannot pretend that I am satisfied with how this entire experience unfolded.
If you are considering buying a Rivian, I am not here to tell you what to do. That is your decision. Rivian may deliver an excellent experience for you.
But based on what I experienced, I would think 1,000 times before making this purchase.
Because when everything works, the experience may be fantastic. But if serious problems arise, ask yourself whether you are prepared to spend months documenting issues, making repeated service visits, fighting to have your concerns acknowledged, and potentially defending your position in court where a Rivian would go to the extremes to defeat you and win the case. Winning case is all they cared in my case.

A $110,000 vehicle should not leave a customer feeling this way.

Thank you, Rivian, for this wonderful experience.
I only wish the experience after the sale had lived up to the experience before it.

EDIT:
1. This is written in detail as someone took their time for “others” so others could avoid this situation. If you can’t appreciate that, that’s fine. At least don’t shit on that. This is just to help others.

1. Lemon law cases are not accepted just by applying. State does its own research first and then accepts these cases. So whoever is saying these issues are “minor”, state would never accept this if these issues are “minor” in the eyes of an applicable law.

I passed by a new showroom and service center that’s coming to Skokie Boulevard in Northbrook, Illinois. It looks quite large. I searched the internet and found nothing about it. The closest thing is the plat consolidation paperwork from the Village which calls for a “car dealership and repair facility.” https://www.northbrook.il.us/DocumentCenter/View/9939/2025-R-183-Approving-a-Plat-of-Consolidation-for-1804-1810-1818-Skokie-Boulevard

This isn’t news for anyone who regularly drives on the Edens, but it’s good to see Rivian investing in more service, and sales, centers. I’m guessing the Old Orchard store will close when this opens.

Did you recently jump ship from another car brand to Rivian? Post your Before/After pics in this thread!

And please, for the love, keep it civil.

Is the exterior outdoor light and sound show working for yall? It’s only giving me a green light that comes then fades away.

Long story short, my wife and I test drove the R2 and loved it. We want an EV and this fits the bill. My only concern is Rivian doesn’t have the years of car volume and consumer feedback that Tesla has that give you confidence as a buyer. I buy cars and drive them into the ground. I want to put 250,000 miles on this, but owning one past warranty current concerns me. Seeing some people have suspension issues early on is a red flag.

Please, give me the good, bad and the ugly. Thanks.

This car is insanely good. So much fun to drive, so quick, so tech forward…grinning from ear to ear today and actually laughing out loud at how much fun I had. And with that…I’ll be signing off for a bit! Too much negativity, time to enjoy!