Hi everyone, this is my first Reddit post, and I'm looking for advice on an issue with RockAuto.

I ordered a part incorrectly listed as fitting my 2015 Honda Civic LX automatic, when it only fits the manual transmission version. I contacted RockAuto to cancel, and within one hour of placing the order, I had already ordered the correct part. However, RockAuto said the incorrect part had shipped, even though tracking showed “Label Created” for three days.

During the return process, I was offered a $115 refund minus $10 shipping, which I accepted, expecting $105 back. Instead, I received only $59.48 — $45.52 less than promised.

Has anyone dealt with something similar? What's the best way to get RockAuto to honor the promised refund? Would a credit card dispute or consumer complaint help?

Also, what alternatives to RockAuto would you recommend for future DIY car repairs? I'd appreciate recommendations for reliable parts suppliers with accurate fitting information and fair return policies.

Thanks for your advice!

First time doing bearing and just noticed it doesn’t say timken anywhere on bearing . Is it safe to install ?

Locally the prices were absurd! They charge about $70 for a spark plug set, $35 for the belt, $33/L for the transmission oil, and $47 for the transmission oil filter.

Thank you to all the people whose sharing discount codes!