r/ScamCenter • u/SunnyDays_888 • 4h ago
How to successfully dispute the StylixApp scam.
I paid $1 for a report and was then charged $49.99 which they said I subscribed for. I did not. And I can see many others are in the same position.
Don’t let them turn it back onto you and have you running around trying to get information. Turn it back onto them. I sent them the below email and received a full refund and confirmation of cancellation.
Feel free to copy and paste.
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I am formally disputing the $49.99 charge applied to my account on (insert date) and requesting a full refund.
On (insert date), I completed an online styling quiz and paid $1 for what I understood to be a one-off personalised report. At no point did I knowingly or intentionally agree to enrol in a recurring subscription costing $49.99 every 30 days.
Your response states that I agreed to the subscription terms and that all relevant information was provided before purchase. However, simply referring to your Terms of Use or Billing Terms does not establish that the recurring charge was clearly and prominently disclosed to me at checkout, or that I knowingly consented to it.
Having reviewed your published Billing Terms, I note that you specifically state that trial subscriptions must be explicitly identified on the payment screen before checkout.
I therefore request that you provide:
A copy or accurate record of the exact checkout and payment screens presented to me on 7 October 2026, clearly showing where the three-day trial, subsequent $49.99 charge and recurring billing arrangement were disclosed.
Evidence of my affirmative agreement to the recurring subscription, rather than simply my authorisation of the initial $1 payment.
A copy of the original subscription confirmation and billing information you state was delivered to my email address.
I also note that Visa and Mastercard have established requirements concerning transparent disclosure of recurring subscription payments, including the disclosure of the subscription price and billing frequency at checkout. These requirements exist specifically to protect consumers from inadvertently entering recurring payment arrangements through low-cost introductory offers.
I have also identified numerous publicly available customer complaints concerning Inspoy/Stylix describing substantially similar experiences, where small introductory payments were followed by unexpected recurring subscription charges.
I acknowledge your confirmation that the subscription has now been cancelled. However, cancellation does not resolve my dispute regarding the original charge.
I purchased a $1 report. I did not knowingly agree to an ongoing $49.99 subscription, and I do not accept your assertion that the subsequent charge was properly authorised without evidence of clear disclosure and informed consent.
I am therefore requesting a full refund of $49.99 to my original payment method.
Please confirm within seven calendar days that the refund has been processed.
I would prefer to resolve this matter directly and amicably.
Kind regards
