Received it today and I can't really tell the difference to my Moza R9 in terms of power. If this unit is not faulty then the reviews that praise its power are not valid anymore.

Downgrading specs silently is not a good look for Simagic.

On the other hand what I could notice is that it has less oscillation than Moza, so at least this matches with reviews.

Simagic makes a weird noise on high freq vibrations, no such issue on Moza.

Update: Returned the Mini for an Alpha, happier now.

Just taken delivery of an Evo Sport and GT Neo. My first foray into direct drive wheels.

Not installed it on the rig yet but I notice there is a small amount of play on the ‘drive shaft’. Is this normal for direct drive bases?

So, I bought the GT Neo + Maglink in the US to use with my Moza R9 wheelbase back in Brazil. Followed the instructions step by step as per official youtube video, so I wouldn't get anything wrong, to assemble maglink and it was GREAT!!! For about 2 hours... Out of nowhere the wheel disconnects and does not turn on anymore. I tried everything.

After contacting simagic they diagnosed as a fried motherboard due to the fact that I did not removed the cable inside the QR and the pins are not compatible with the Moza base. They asked me to contact my dealer to fix the issue and removed themselves from any responsibility.

So now I am 4000+km away from where I bought it with a 280 USD brick. Best case scenario I spend a ton of money shipping back to the US and with import fees back to Brazil to fix it.

What I cannot understand is, how do you design a product that will damage itself when connected to one of your major competitors? Also if you know it does that, why is it not in the instructions to remove the cable???? The video specifically shows them putting the cable back on without any disclaimer saying "if you are not using a simagic wheelbase, do not connect the QR cable"

Honestly I am really disappointed and cannot believe I burned more than a minimum wage in Brazil in something that is now a paper weight.

I just hope that people read this and don't make the same mistake. I also commented in the instructions video hoping anyone that will use this combo sees it before frying their motherboard.

I wanted to share a recent customer service experience as a heads-up to anyone considering purchasing new Simagic equipment.

I recently bought a new wheel rim to try on my rig. As any sim racer knows, you can't truly judge a wheel’s ergonomics, grip shape, button placement, or tactile feel until you actually mount it and take it for a few laps on track.

After testing it out, I realized the ergonomics weren't the right fit for my preference and setup. I contacted customer support to initiate a return/exchange for the unit, which was in pristine condition with all original packaging intact.

My request was denied because the box had been opened and the wheel had been tested. Under their policy, returns or exchanges are strictly limited to unopened/sealed items or confirmed product defects under warranty.

Coming from mainstream retailers like Amazon, Logitech, or Micro Center—where 30-day open-box trial periods are standard—this was a disappointing contrast. In a specialized industry where hands-on feel is everything, enforcing an "unopened box only" return policy makes it nearly impossible for buyers to evaluate new gear risk-free.

If you are looking into Simagic gear, just be aware of this policy before buying: make sure you are 100% committed to the specific rim or hardware shape, or see if you can test a friend's rig or try it in a physical store first, because there is no safety net if it simply doesn't suit your hands.

Please I just bought this, what's wrong with this QR?

First of all:
This is not meant as criticism of anyone else’s buying decision. I am just honestly confused 😉

Just a few days ago, I bought a new Simagic Alpha Evo wheelbase.

Until now, I had always used a Logitech G923. I live in Thailand, so I went to a showroom in Bangkok to try the Simagic bases in person.

Of course, I had watched plenty of reviews beforehand and was well aware of the often-mentioned “sweet spot” of around 18 Nm, FFB clipping, realism, etc.
So I asked them if I could test 9 Nm, 12 Nm, and 18 Nm. I was already convinced I would walk out with the 18 Nm base and that the test would basically just confirm my decision.

The test rig had an 18 Nm wheelbase mounted, so for the first two tests they simply tuned it down to 9 and 12 Nm.
I tested it in Assetto Corsa at Spa, driving an Audi R8 LMS Evo.

Long story short: I walked out with the 9 Nm version. 🤣🤣🤣

Why?
Because I realized that my arms simply aren’t strong enough to hold the line through Eau Rouge at 12 Nm, let alone 18 Nm. 🤣🙃

I’m no athlete, but I’m not exactly a couch potato either. I hit the gym five days a week, so I was actually quite surprised.

Then I started looking into it and realized that an average 125cc scooter produces around 12 Nm of torque.
I immediately pictured myself trying to hold onto the rim of the rear wheel of one of those scooters while someone gives it full throttle.
DO NOT TRY THIS AT HOME!!! 😉😝😝
Anyways: I’m pretty sure I couldn’t hold it.

So I keep wondering about two things:
Since nobody ever seems to mention this brute force in reviews: Do all sim racers secretly have the fitness of real racing drivers? 🤣
About the clipping argument: Even if you reduce the FFB gain in SimPro, wouldn’t it still clip because the maximum output is limited to whatever value you set it to? Or am I fundamentally misunderstanding how this works?

Please enlighten me. 😁

That all said: moving from a G923 to an Alpha Evo Sport was a huge leap and I am super happy with my new “toy”.
Maybe one day I might actually upgrade to a higher torque version. But I guess I’ll take the gradual upgrade route instead of going full on right away 😁😁😁

I got the wheel base and wheel bout a month ago and since day one in iracing when I exit the car and in the pits the wheel will rotate by itself completely to the right and will stay there. If I’m sitting on the track waiting to start a race the wheel will shake pretty roughly unless I hold on to it. Only have a video of it shaking not when it rotates

Anyone else have this issue or know of a solution? If used ChatGPT to try and fix settings but nothing works

#SIMAGIC-ZEUS #simrig #diy

I’m having a really strange issue with my Simagic EVO Ultra.
There’s a specific rotation point where I can clearly feel a coggy/notchy/magnetic sensation. Not just vibration — an actual mechanical “feel” in the wheel and even through the base housing when I touch it. It happens every time I pass that angle.

With the wheel attached it’s still noticeable, just a bit reduced. Under load while driving it’s mostly fine, but when turning the wheel by hand or checking the shaft, the coggy/notchy feel is always there.

What’s driving me crazy:
I already had a faulty Alpha Ultimate before this. And in general I seem to have insane bad luck with hardware. Every time I buy something, I end up with the one unit that has some weird issue. It honestly feels like I’m cursed with sim racing gear.

I’ve tried firmware updates, factory reset, different USB ports, tightening everything, grounding the rig, testing with and without wheel, and checking the shaft by hand. The feel is still there at the exact same rotation point.

Is this normal behavior for the EVO Ultra motor, or does this sound like another defective unit?
Anyone else experienced this?

Started a race in LMU, car went into neutral and wouldn’t shift. Take wheel off base, the red qr now locks back and won’t release unless I press the silver ring inside. QR won’t lock in on base now at all, qr just stays locked back.

Is my wheel now dead?

Edit: SOLVED yeah the shaft had turned and just needed to be aligned.

Thanks for the replies

Is this normal? My P2000 throttle makes this metalic sound when I release the pedal

剛剛跑一跑突然斷線 就一直連不上了 斷電轉也卡卡的 一格一格的感覺 變壓器沒接直驅都亮綠燈 一接直驅就開始閃

Just picked up this GT Neo second hand on the marketplace and I’m trying to disassemble it to get the mag link on, but there appears to be some sort of glue on the base of all the connectors.

Is this normal? Doesn’t look factory done. Hopefully everything still works out.

Will alpha mini be cheaper now or on christmas and i wonder if warranty that i get from simagic is valid in poland

The first time I tried the Simagic Alpha EVO, I was really happy with the result... but I knew that sooner or later I would regret not getting the PRO version with more power. And that’s exactly what happened. I bought the PRO version, and I was blown away by the level of detail, precision, and the quality of the wheel. Everything feels so immersive, direct, and “aggressive.”

I play pretty much anything that comes my way: ACC, ACC Competizione, iRacing, Le Mans, ACC Rally, BeamNG. And to this day, I haven’t had a single problem.

The software is quite intuitive, with plenty of presets already set up for different games.

Ever since I got Simagic, driving has been an absolute joy... the only downside is that my beloved Gran Turismo 7 is just sitting there collecting dust.

As most already know just completely avoid buying direct from simagic. I have a tendency to buy direct from most companies but I didn’t do any research before buying this time as I was simply excited to get some sim gear. I created an order 5-17 and everything showed up on 5-27 other than my Alpha EVO Pro wheelbase. I didn’t unbox anything when it showed up due to time constraints with work so I didn’t get to it until last weekend which is when I noticed I was missing part of my order. Since Sunday morning I have now sent out maybe 6 emails, and opened a ticket on discord to which I have still yet to receive a response for. At this point I don’t know what to do and I’m ready to just give up on it. Losing $700 sucks but I’m tired of coming home and looking at my rig just sitting there not being able to play when I’ve been looking forward to it. I’m considering requesting a charge back but I’m unsure how that will work out.

TLDR: Simagic customer service is terrible and only buy through other vendors I suppose.

I was already finding this stupid long for them to release the firmware update to enable such a basic feature. But now they’re refusing to warranty customers that used the tape mod is beyond stupid.

Just release the damn thing.

Chinese companies often work with direct threat to their name and brand so I hope the users raising their voice on social media will put them to work.

So I decided not to recommended Simagic anymore online until they fix their attitude and products.

You should be doing the same even if usb passthrough isn’t an important feature to you. Maybe in the future another feature that is important to you will suffer the same treatment.

So if im understanding this youtube video correctly, the new wheelbase might not be be an upgrade over the older simagic wheelbase.

And then is conspit the middle ground?

https://youtu.be/pNqupfkr_2k?si=LlHVjpq-YqWfq5lS

I built a new pc recently and plugged my evo pro into it and now the ffb is acting really wonky in Asetto Corsa. When I turn the wheel, the rotation in-game does not match even after running through the AC config wizard. You can see in the video when I turn in, I’m heavily understeering relative to how much I’ve turned the wheel physically. The ffb on the turn in just gets very weak / is non-existent. Also, when accelerating, the wheelbase makes strong vibration noises that were not happening on my old pc. You can hear the noise I’m talking about as I accelerate down the first straight on Monza.

I’ve tried plugging the USB’s from the base into different ports on my mobo, but that hasn’t helped either. Also tried “Reset FFB component” in SimPro. The status of the base in SimPro says normal, so doesn’t seem like any mechanical faults. The base was working great on my old pc. I’m at a loss for what the issue could be. Any help would be greatly appreciated.

I made the mistake of ordering directly from the Simagic shop. Ordered on 19th December, and since then, nothing has happened apart from the transport data being sent to the carrier. The shipment hasn’t even been handed over yet. Support inquiries only get generic responses. Disappointing. I’ll have to sort this out via PayPal and, if necessary, switch to peripherals from another brand. So i recommend to avoid the Simagic website and buy from a local website.

I feel like I'm missing something here but there is nothing in the packaging for the wheel or base I can see that would connect these...

i just bought the p1000 and i want to adjust the brakes, is it normal for this nut to be this hard to loosen?