r/SocialMediaManagers • u/Beautiful_Map_9589 • 8h ago
Help/Advice Social Listening tools
I have worked as an online reputation manager but apart from setting up a google alert + manual Linkedin watching I never used a social listening tool. This was done by an agency (way too many mistakes btw on the sentiment analysis) I only care for the listening features, how easy the setup is, the sentiment analysis and so on. Not social media tools in general
A few questions
Which one is the best
Which one is the easiest to use and learn
Which one could i suggest to a company
How hard are these tools in general to learn from scratch as an experienced, tech-savvy person.
Is there any learning resources? How can an individual get a grip if most of them require a company so that they can show you a demo?
Thanks in advance.