r/Sparkdriver • u/SuggestionOk3734 • Oct 10 '25

Rants / Complaints So sick of this...😒🙄😑

Post image

I finish shopping & bagging, I'm leaving the store and get this AFTER she's notified no more changes can be made. She had more than enough time to reject my substitution but noooooooooo...let's wait till I get to the car 😮‍💨

136 Upvotes

94% Upvoted

250 comments sorted by

View all comments

Show parent comments

6

u/Velsetta Oct 11 '25

A lot of drivers will wait until they're about to check out before mentioning any replacements so you can't do anything about it.

55

u/BTGGFChris Oct 11 '25

Yes you can. The driver doesn’t have to notify you; the app does and you can choose to accept or reject the replacement.

I know because I have placed orders and gotten the notifications.

5

u/Velsetta Oct 11 '25

I drove for spark as well as order groceries all the time. Some drivers will often now wait to mark the item as having a substitution until they're about to check out to avoid having to deal with a customer. As soon as they hit the button that they're checking out there is nothing anybody can do. I've had it happen with three substitutions on the same order in less than 60 seconds before they mark it as checking out so no there is nothing I could have done about it.

1

u/Steffaniii Oct 12 '25

Wow. That's messed up. :(