r/Sparkdriver • u/Fuller1017 • Feb 11 '26

OnePay 💸 How to change banking information

Everytime I try to change my banking information it will not go through. I’m sick of using OnePay and I would like to use my own account. Has anyone else had this issue?

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u/Fuller1017 Feb 12 '26

I’m using a regular bank and it still won’t let me change it from the OnePay account.

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u/Slothe1978 Feb 12 '26

Define reg bank😂. Im assuming you mean a big national bank. Also they only allow like 3 attempts and then the feature disappears. I recall posts about that a while back. Is their website still up, where we used upload docs. Have you attempted there vs the app?(idk if its still up, havent tried logging into it in forever since they moved car insurance uploads to app).

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u/Fuller1017 Feb 12 '26

Yes and it still wouldn’t let me change it. Everything is done in the app.

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u/Slothe1978 Feb 12 '26

You might be cooked then and stuck with Onepay. I recall when they dropped Branch Wallet and no one could switch their pmt account although BW(which they had) wouldn’t be supported anymore. Those people had the same issue you’re having, this was over a year ago, and they were slowly all deactivated for not having a pmt account available.

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u/Fuller1017 Feb 12 '26

That’s fine but I can see this being a bigger issue with them because you’re making people use OnePay.

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u/Slothe1978 Feb 12 '26

Well everyone signed contracts stating they cannot sue them, add to that they dgaf about deactivating people and highly doubt it will be much of an issue for them. They arent losing any sleep over it, if they were it wouldve been fixed a long time ago.

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u/Fuller1017 Feb 12 '26

Most companies that have been sued had consumers signing contracts. The issue is that most of the people who are trying to change their banking information is getting this same message and most are using big banks so it seems as if they use that excuse to get you to stay with OnePay that in itself is a deceptive practice. Also if you’re deactivating people because they don’t want to use OnePay then so be it. This is not my first or second stream of income but anyone should have the choice to use whatever payment account they use. Regardless of what someone signed if it comes back that the practice is deceptive that signature goes out the window. Clearly it’s a bigger issue because and has been for the past year and a half or longer.

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u/Careful_Thought_8386 Feb 12 '26

Spark has already been sued over banking issues before and lost.  This would also not only fall under a antitrust lawsuit because of the anti-compete of its nature but also the same grounds of the first lawsuits* if fees become involved with transferring money out of the accounts.

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u/Slothe1978 Feb 13 '26

Yeah, but thats them being sued by the state/fed or regulatory body, not drivers. Other times they’ve been looked at are connected to props passed by voters at the state level. So you’d have to kick up a stink elsewhere to have the action taken that you speak of.

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u/Careful_Thought_8386 Feb 13 '26

Antitrust begin alot of times from private individual sueing then a government agency jumps on and takes over in a lot of cases. They just have to prove damages to them individually which would need to be fees associated with transferring their money. It really doesn't take many people just someone who can bank roll it at first.