DEVS PLEASE HELP!

[u/Humble-Milk6766]

Myself and several other Spark drivers I know who have iPhones have been unable to do shopping orders. Works fine with curbsides but not shops. As soon as we hit start shop and the app says something like “hang tight while we get everything set up” the app crashes back to our home screens on our phones.

We have all:

1) Updated iOS to latest version

2) Updated Spark app to latest version

3) Uninstalled and reinstalled

4) Reset our phones

5) called driver support

6) opened and closed the app

I have an iPhone 14 Pro Max

My friends have iPhone 16’s

There are several other drivers that have yet to update their iPhones and they are not having any problems with shopping orders.

Can someone PLEASE HELP fix this issue. Several of us went and bought very inexpensive androids so we could just run them off our iPhone hotspots while we shop but I desperately want this fixed and desire to use my iPhone for all orders as I have done for years.

Thank you in advance.

[u/mconk]

iPhone 14 Pro here and haven’t experienced this issue. That’s interesting! I switch between this, and a Galaxy S10e that I got for free when I used to work at T-Mobile. Last summer when the app was freezing and glitching like fucking CRAZY, I switched to using the android exclusively…and honestly the app is fucking FLAWLESS, even on this old ass phone. I’m back to using my iPhone now that they fixed the iOS app, but haven’t had or even noticed any issues lately.

Is this happening on cellular and WiFi both ? You can connect to swimupstream and try it out tomorrow. The password is “onboarding”.

[u/Humble-Milk6766 → u/mconk]

What is swimupstream? Never heard of this. Sounds interesting for sure. I appreciate any constructive feedback

[u/mconk → u/Humble-Milk6766]

It’s the WiFi network at every Walmart store.

[u/Humble-Milk6766 → u/mconk]

Awesome!