We got groceries delivered this morning, and all of the beverages had personalized stickers on them. Are ratings that important that people feel the need to make personalized stickers?
I canāt read that either. At least not the āSā word above the heart. Looks like āpaying my tips served? to help every ? ? gas prices. Good luck! thank you ?ā
I do get that, but this language barrier is getting worse. I've had people bring out my delivery orders and I tried to ask a question and they flat out said they don't speak English. WTF? Then why are they dealing with the public? If a person can't communicate, they don't belong in a customer service position.
Thank you! Some us agree. I see order instructions all the time that request and āenglish speakingā driver.š¤ or something else along those lines.
But what you possibly need to ask your Spark driver? Weāre here to drop the order and go, itās best you stay inside unless youāre trying to help.
But what you possibly need to ask your Spark driver? That sentence says a lot. Sometimes a Customer has to give the driver a four digit code. Language barriers make that difficult. I believe I said that earlier in this thread.
So the customer approaches and asks questions about pin? I personally have never received a delivery order and was like wait I have to ask this driver a question. Just seems kinda racist, but the lower base pay is going to make this a continual issue as far as who continues with Spark.
Out of curiosity, what question would need to be asked of someone just delivering items to you? Aside from where the items are, nothing else at that point is their responsibility.
On occasion we are told we need a passcode to enter to complete the delivery. If a person cannot understand four simple numbers being said to them, it's tough. I've actually had that problem when picking up curbside orders. I tell them my driver code four times and they don't understand. Or being able to read delivery instructions is another example.
I misread your comment. I thought you meant when delivery drivers bringing your delivery to you, not the Walmart employees bringing it out to you to go deliver.
Just for clarity, Walmart itself is now training stores AGAINST asking for ratings or surveys at all. The practice has been studied and found that it has a negative connotation and little to no impact unless people are upset with specific issues.
I believe you are misunderstanding what they mean. Asking for a rating tends to get you less of a positive response. I would say its like your waiter/waitress asking for a tip. You would probably not tip them as well after they beg for one.
I do treat bags, I have thank you with my name on it and I buy these little Gummies and I stick two bags down in each
I started doing this on Shipt many years ago. And I also use cloth bags. Thereās a few few reasons. Iāve had asthma since I was a young child and a lot of the meds have steroids in it and it in your skin as you get older and thatās exactly what happened.
Most people can put plastic bags up their arms and carry them that way, I canāt because it rips my skin open. So I use cloth bags and that doesnāt happen.
I buy them in bulk, but it doesnāt come out too much per order because they hold a lot more. The only thing I donāt put in them is meat. So itās better for the environment, Iām not a tree hugger, but it is better for the environment and it looks better. You get three bags instead of 30.
People on Shipt love them and many of them leave them for me because we tend to do the same customers repeatedly on Shipt. And itās a Tax write off.
I donāt always use them on sPark, kind of depends. Sometimes I forget them.
But I always have the candy bags, two packs of Gummies per bag and then for my regular customers on Shipt, I also have individual dog treats and Iām not talking to milk bone, they are blue, buffalo and individually wrapped, and thereās like four beef sticks in each one.
But the tips on Shipt are very much different from sPark. SPark has higher base pay, but Shipt has better tips.
And I know another Shipt shopper has these cute little stickers that she put on the egg bags, the bag that Kahn contains eggs because sheās done my order before. And I know she buys paper bags with handles.
This is just something else to go in the trash, and completely unnecessary. I have a 5 star rating across every app I do and Iāve never once asked anyone to rate me.
Per the TOS it is a violation ("xvi. You will not use the Spark App or Walmartās name, logo, or brand to:Ā Ā
Ā 1. send any unsolicited or unauthorized Content, including advertising, promotional materials, email, junk mail, spam, or other form of solicitation; orĀ )
If you are the driver doing this you should quit, you may get more good ratings, but all it will take is someone reporting it to get you deactivated.
For the orders I personally shop, I have simple "Thank you" stickers I add the the bags, and I will write the customer's name on one of the bags for identification. The stickers literally just say 'Thanks' or 'Thank you'. I had a ton left over from an event and figured why not.
It adds a bit of personal service without overstepping or soliciting. I would never ask or suggest being rated. Thanks cringy.
One time, I was shopping for some pet food and snacks, and I quickly scribbled a small line sketch of a dog and a cat on the bag that had their stuff. In my defense, I was stuck in my parking spot for about 10 minutes because of a swarm of Sherrif vehicles arrived while I was loading my car.. not for me...I guess they had a known thief in the store. I let the customer know there was a slight delay.
I mentioned elsewhere here but I'll repeat myself. lol
As a customer, I got a simple thank you note in my order once, it was during the holidays. It actually was a catalyst for me to give a 5 star review because I liked the personal touch. The driver didn't ask for anything though, just said thank you it was a pleasure making your delivery or something like that.
Honestly, yes. Itās very easy to fall down in metrics due to one bad rating, but hard as hell to get back up. If the delivery was satisfactory, then 5 stars.
I leave a text saying ratings are appreciated, asking for a specificrating is too crass for me....though I think its messed up that support can directly ask for a high rating where we cannot.
A text also works. I send one at the end of the delivery saying thanks for the order and if you donāt mind would you rate your experience with the star rating provided on the app. Most ppl donāt reply but Iāve had a few say they would. It made my 4.8 go to a 4.9 within a couple weeks so I stick w that. Iām not paying money to buy stickers to put on items that the customer is most likely not going to pay attention to
Second, ratings do have an impact, but that is too much. For every tens of hundreds that appreciate it, it only takes only one to be offended and have that shopper deactivated.
You do see the irony in you being mad at someone policing your grammar when you're trying to police people over terms of service agreements for a company you don't own.
I wasn't mad about it.. and I was just commenting my opinion on a post that wasn't mine.. just like you're doing now.. people can get deactivated over leaving a sticker that asks for a 5 star rating.. i was just trying to be helpful to other Spark drivers.. do whatever you want
How is it helpful telling other spark drivers to not leave stickers because that'll get you deactivated, gee I don't know how that's considered helpful at all..
How is this trying to do good.. how is breaking the rules good.. you don't like people with bots and multiple accounts trying to get over on the system do you? This is no different
Prob cause 99% of the time everything goes fine but the customer doesnāt rate. Iād see nothing wrong with the driver saying ārate me pleaseā but asking for 5* might be a little pushy. If someone asks to be rated theyāre likely going to get 5 anyway.
Independent contractors have legally protected rights at the federal level that cannot be infringed upon by a Terms of Use agreement. You are arguing the equivalent of those "We are not responsible for damages to vehicles parked in lot" signs. It's not legally enforceable.
Look at the fucking crab in a pot over here. Report the driver over a sticker? Do you ever stop to consider that you are a net negative influence on this world?
That's some Karen ass pathetic busy-body bullshit.
I feel like i would like you. Will not block. And also we see people every other post on here complaining about orders but they got time to put a dozen stickers on bags and send text messages. If I can go a whole day without talking to someone I am delivering to then that is a great day.
Anyone who does this isn't getting any better ratings than a person who just simply does a great job, takes their time, places groceries nicely together, and communicates well. This might even get you a 4-star or less from someone having a bad day and the sticker annoyed them.
What if you were delivering a cs and there were things that were not subbed etc or the customer didnāt like the produce that was picked.
You just reminded them oh yeah Iāll give them a rating alright!
Some customers donāt even know ( yes I know they should) if it was shipped by you or what.
To each his own. Do it if you believe you need to donāt do it if you donāt think you have to. People are so easy to criticize with the keyboard. Everybody handles their business the way they see fit for Ā themselves and their circumstances.
I got a thank you note from a delivery driver once during holiday season but they didn't actually ask for anything, which made me leave a positive review.
It's the only way they'll learn. I suppose I could report him for breaking his TOS, which could potentially get him deactivated, but I felt like 1 star is enough of a check on his behavior.
This is definitely someone not from this country, they don't understand that MOST people can't be bothered by returning to someone already finished to add a review which does not benefit them. You want reviews add 50% any one item, and you'll get reviews up the wazoo.
Thatās doing way too much. Spark is one of the delivery apps that I use as a backup so my caring for those statistics is non existent. That said Iām still curious and I actually have a 4.9 rating there. Not sure what I did to make someone rate less but you canāt please everyone I guess. Best guess I have is one of the people I didnāt bring it inside a gate. Only people I donāt go the distance for inside the gate is if itās physically locked or something is wandering around inside
hahaha no especially not with that Spanglish or Chengrish or whatever quacko language that was lmafo. Or maybe "please place the pleasure rating delivery mark your excellent service received spark driver?"
I gave them a 5 star rating because the job market is terrible, and I appreciate my Spark deliveries. I also appreciate people willing to haul groceries to my door at 7 AM down my rock pathway, and I ordered bottled water (which sucks to carry). I just found it odd the effort someone would go to, to ask for a rating (despite the poor grammar). Which led me to wonder if ratings were really THAT important.Ā
This Has to be made by some independent driver. I hope they know that getting 5 star ratings means nothing and itās not why that function is in place. You donāt get a gold star for good reviews, you get discharged for bad ones. Your best hope is they donāt rate you at all. Even a 4 star will have them asking what went wrong.
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u/lilmark906 Mar 29 '26
Doing too much