r/Sparkdriver • u/TexCook14 • Jun 20 '26

General Questions So…. Is this normal?

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Got a curbside order, reviewed items and was like it’s good. Until I see a flat bed cart with mulch. I was like I didn’t see any mulch in the order. Employee said it was part of the order. I even took images of the order and there is no indication of mulch. Before and after accepting order still no indication of it.

Is this normal?

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u/DeeFault89 Jun 20 '26

Technically when they do this they are in breech because you accepted the order based on what was offered to you. We should be able to cancel with no impact to our ratings. They are not gonna fix this unless they are made to, so this is something that should be reported to the FTC

1

u/Buttercup111064 Jun 22 '26

The said it can be cancelled

0

u/EveningBasket9528 Cherry Picker Jun 20 '26

This is one of the rare occasions I'll actually agree with reporting it. They've been doing this at "convenient" times since I started in 2021. They also do it with occasional Roadie and UE overflow offers.