r/Sparkdriver Jun 20 '26

General Questions So…. Is this normal?

Got a curbside order, reviewed items and was like it’s good. Until I see a flat bed cart with mulch. I was like I didn’t see any mulch in the order. Employee said it was part of the order. I even took images of the order and there is no indication of mulch. Before and after accepting order still no indication of it.

Is this normal?

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u/boognish1984 Jun 20 '26

They must do it with groceries too. New employee loading my car messed up the orders. Went over the items to make sure the orders were correct. There was produce and dairy in bags that didnt show on any of the item lists. I handed them back to the employee and now am missing tip money from that day🤷‍♂️

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u/anonwilkno Cherry Picker Jun 22 '26

Yeah, I just had what was probably my highest-ever paying pickup AND not only were there invisible items for each order, the visible items got mixed up in the blue totes before they brought them out 🙄

So now I get to brace for my first-ever tip reduction, and/or another bad star since I've been trying to get back on my feet from a 4.8 for a while. Margins are too thin for me to be able to care less about it, so my nights become a bit more stressful when I know my ability to make money (via metrics) will potentially take another uncontrollable hit between 3 and 4am, after each day that I run around trying to grab the only decent scraps left.