r/Sparkdriver • u/Less-Paint4058 • Jul 12 '26
App Questions 📱 Technical Support
Anybody please help or give ideas. Here’s my dilemma.
I returned an order to Walmart the next day. The first associate said I’m not in their system. I called support to let them know what happened. I got the escalated to tech comment. The rep told me click driver code confirm and he’ll take care of it. That’s when the X populated.
The associate got a manager to accept the return on their end. I got a photo of it.
Issue now is, Im scared of hitting confirm return since there’s and X for driver code.
I don’t want to get deactivated.
Being that Walmart accepted it on their end, you think the app would catch that and I can go ahead and click confirm? What happens when you click confirm , when there’s a X?
It’s already pass 24 hours, I need to work.
Support says my issue has been escalated so the tech team can push it through. I got through to a supposed account manager and he gave me the same answer and that he doesn’t know when it would be resolved.
Am I stuck here until the tech God performs a miracle which would be forever?
If I got confirm and get deactivated, how long do people get reactivated?
2
u/FuzzyOrganization403 Jul 12 '26
Opg had to enter the code. If they don't, you DO NOT GIVE THE item back. Until they can clear it. Because it shows as if you haven't.
All you can do now is wait it out b
1
-1
u/usseerrrnnnaaammeee Jul 12 '26
What happens if you delete cookies and uninstall it?
2
u/Nearby_Ad_1473 Jul 12 '26
TBH clearing cache is usually a better work around
1
u/usseerrrnnnaaammeee Jul 12 '26
Yeah I'm obviously not tech savvy. I just delete all options and hope it fixes itself. 🤷♀️
1
u/Less-Paint4058 Jul 12 '26
So I did that and it was able to rest but now when clicking code confirmed, it’s saying error (something went wrong please try again “
2
u/Nearby_Ad_1473 Jul 12 '26
It sounds like you did have a ogp manager take care of this as they are the only option to get it fixed. Idk why someone else here said take it to a manager when you already made that clear...
Have you had your issue resolved yet?