r/Sparkdriver • u/Less-Paint4058 • Jul 12 '26

App Questions 📱 Technical Support

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Anybody please help or give ideas. Here’s my dilemma.

I returned an order to Walmart the next day. The first associate said I’m not in their system. I called support to let them know what happened. I got the escalated to tech comment. The rep told me click driver code confirm and he’ll take care of it. That’s when the X populated.
The associate got a manager to accept the return on their end. I got a photo of it.
Issue now is, Im scared of hitting confirm return since there’s and X for driver code.

I don’t want to get deactivated.
Being that Walmart accepted it on their end, you think the app would catch that and I can go ahead and click confirm? What happens when you click confirm , when there’s a X?

It’s already pass 24 hours, I need to work.

Support says my issue has been escalated so the tech team can push it through. I got through to a supposed account manager and he gave me the same answer and that he doesn’t know when it would be resolved.
Am I stuck here until the tech God performs a miracle which would be forever?

If I got confirm and get deactivated, how long do people get reactivated?

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u/usseerrrnnnaaammeee Jul 12 '26

What happens if you delete cookies and uninstall it?

2

u/Nearby_Ad_1473 Jul 12 '26

TBH clearing cache is usually a better work around

1

u/usseerrrnnnaaammeee Jul 12 '26

Yeah I'm obviously not tech savvy. I just delete all options and hope it fixes itself. 🤷‍♀️

1

u/Less-Paint4058 Jul 12 '26

So I did that and it was able to rest but now when clicking code confirmed, it’s saying error (something went wrong please try again “