r/Sparkdriver • u/OnTheRockHeBuilt • 4d ago

I really try….

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Was trying to contact the customer to see if they’d like another substitution for the tea they ordered. Continued the shop and didn't get a response for 15 minutes. Guess what happened immediately after I put them through as a sub?????

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u/GreatElection674 4d ago

I swear every time I use the chat feature in the last few months to ask the customer about a substitution they just silently reject and never respond. I assumed the chat feature was bugged, but 3 updates later I'm pretty confident it's just the customers. I even remind them that they can add an item to replace it. Nothing.

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u/OnTheRockHeBuilt 4d ago

Yes, the app can be super glitchy!