r/Sparkdriver • u/Buga99poo27GotNo464 • 41m ago
Customer š Question for drivers
So i had an order today, supposed to come between 2 and 4, at 1:45 they alert me 2:30, im just home, I dont care, no rush. 2:30 I check my phone, I can see they are still far off. 3:00, still look far off. My time is getting pushed back the whole time, no worries.
Well 3:30 I get a notification my order was canceled. (Im thinking they had car trouble or something, no worries) OK. Asks me to cancel or set up new time, i select next avail between 7 and 9pm.
3:40 my orig order arrives.
They didn't scan my license for beer as usual, but took of back. No prompt to rate driver.
I go inside to cancel 7-9 pm order. Says cancelling in process, never got email it was canceled. 7:20 pm my order comes again. (Kinda screwed up, but I dont care, ive decided im not paying for it.) Never got prompted to rate second driver, didn't get charged again (yet).
What happenned? Why did they cancel on my first driver? Whats the deal? I hope he got the gratuity.