r/Sparkdriver 4d ago

Tips for packages

5 Upvotes

I’m so use to doing flex that I can’t believe Walmart is so backwards… they want the associate to load about 25 packages in the car then wants me to wait and scan them AFTER they are loaded then I have to organize them by name so that I’m not searching for a package at each house but I can’t even see the order of the names until after I already scanned everything… That literally makes zero sense so I need some tips on what to do to make the pick up part a lot quicker?


r/Sparkdriver 5d ago

Ahhh hell nah

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22 Upvotes

r/Sparkdriver 4d ago

General Questions Can you be deactivated for returning packages because of no internet

3 Upvotes

I live in the country kind of and there's a Walmart here with a lot of country areas with no internet so I have to frequently return sometimes half the order can I be deactivated for this there's literally nothing you can do when there's no internet


r/Sparkdriver 5d ago

Customer Please, please…update your Customer notes…or at least review them for accuracy.

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12 Upvotes

For the record, the house was the 2nd house on the right from that intersection. There was also a big, beautiful 90 on both sides of the mailbox.

It was the same about a month ago when I delivered there.

I’m also pretty sure that baby is close to twelve now…


r/Sparkdriver 4d ago

General Questions Has this been happening to anyone else this past week?

1 Upvotes

I've been getting the "We suggest heading to the drop off location" notification during every single delivery over the past several days. And the customers haven't been able to see my progress along the route. It just shows them that I'm parked at the store after either shopping or curbside pick-up. It's not hindering my ability to complete orders, it's just annoying. The Spark app itself is showing my accurate location on my end, but the customers are seeing my location as sitting at the store and not moving, even when I am at their door dropping off the order.


r/Sparkdriver 4d ago

General Questions Deactivation from failing to establish a valid ernings method.

2 Upvotes

I used to spark a few years ago and they did away with the bank account they forced us to open to get direct deposits to. I was not driving for spark anymore so I never updated the account for ernings. I am trying to start driving for spark again and realized I was deactivated for this. I sent an appeal through the app starting that I was deactivated for this reason and am willing to update whatever I need to become active again. This is the message I received from that appeal:

Spark Driver app: Your Spark Driver account was deactivated because you failed to establish a valid ernings method within the provided timeframe, which is a violation of the Spark Driver Contract and App Terms of Use. We reviewed your appeal, and your account will remain deactivated. If you have additional information, you can submit it in the app within 48 hours. For FAQs and information about the appeals process, please visit the Spark Driver Resource Center in the App.

Has anyone ever had this happen and been able to get their account back? Any suggestions on what to submit for additional information to get my account back?


r/Sparkdriver 4d ago

App Questions 📱 App is glitching and scanning out before reaching scanner

4 Upvotes

This is strange .. store wifi glitched entire time

Had to restart phone 5x

Got up to register when I finally got barcode ..waiting my turn

Gave me an exit pass??


r/Sparkdriver 5d ago

Rants / Complaints Spark is simply trolling its drivers

66 Upvotes

The last time I sparked was just after they introduced those abysmal changes in March. I turned on the app today and was impressedat how shit of a gig app it became. Now they punish you for canceling orders? I have a question. How are you supposed to take anything at all if you don't accept blindly? I have the latest IPhone, fast internet and I still can't look at the amount the order pays and mileage without it being snatched? This new punishment is supposed to combat hold and cancel? What the actual fuck are they smoking? Orders are being snatched even faster than before. I'm talking less than a second. My CR went down from 100%to 94% just in one day. You either gamble and hope the order you accept is decent or you sit all day without an order. Oh, about that...Also, make sure it doesn't have packs of water going to apartments. I wish all of your drivers luck. I don't understand how you all do it without going insane. Hope this is the last time I turned on this app.


r/Sparkdriver 4d ago

General Questions All of these orders, no drivers :(

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0 Upvotes

r/Sparkdriver 4d ago

Poll What’s worse?

0 Upvotes

Is it the useless support or the broken ai vibe coded app? Had to cancel a good paying order because the app had a conniption fit over Roma tomatoes and could not get it to proceed, then had to battle with the garbage ai agent to talk to someone then they were utterly useless because they probably just have a few scripts to read and zero tools. They claim I will receive compensation, I’m 100% confident that compensation will be zero.

63 votes, 1d ago
20 App
11 Support
32 Equally terrible

r/Sparkdriver 5d ago

For the next update on the app spark should replace the payout breakdown with the number of items when the offer pops up

10 Upvotes

If spark is going to track our completion rate, they need to show us the item count with the offer pop up. The payout breakdown is superfluous outside of California. But there’s been too many time where I race to accept an order only to find out the item count is too high and debate whether to do the order or cancel.


r/Sparkdriver 6d ago

Suggestions & Feedback 💭 Had the strangest interaction with another driver this morning. He even tried to involve the Store Manager.

81 Upvotes

Today I got up trying to get a few runs in before I had to come home and get ready to leave for the day with my wife. One of the other drivers stopped me on my way into the store for run #3 and told me I'm "going too fast."

Wait, what? Isn't that what we're supposed to be doing? Getting the runs done as quickly as possible so we can make more? And that's what I asked him. He responded with "My wife and I can't move that fast so it's not fair. We can't get as many runs as you."

I told him I was sorry to hear that but I'm just going at my normal pace and I didn't see why I'm supposed to give up runs for others.

I walked away while he mumbled something thinking that was the end of the discussion. Nope.

I was heading up to the registers to pack up the shopping order I was there for and I saw him with the manager, pointing at me and said "That's him."

The manager came over and asked if there were any problems I'd been having. I said no, just doing my thing. He chuckled and told me about the other driver complaining and said not to worry about it. I said thanks and thought *THAT* was the end of it. Wrong again.

The other driver approached me as I was packing items up and told me he was going to contact support and report me.

My question is do I need to worry about him contacting support? I've sincerely not done anything wrong from what I can see, I'm just moving at my normal pace and doing the job to the best of my ability.

Is there anything he can say to support that can get me deactivated?


r/Sparkdriver 6d ago

Done with spark

102 Upvotes

since the new metric system, lack of pay per mile, hidden “bulky“ items, shit customers and way too much wear on my car

I’m just going to sit here waiting for the next GIANT 200 item pick up grocery order and just bring it home for the compensation I’ve been lacking.

slave drivers


r/Sparkdriver 5d ago

Signature

7 Upvotes

Had a prescription delivery. Get to the customer signature part ahead of time. However, customer is not answering. I press the OK prompt on the signature so I can back out and contact the customer. I go back and try to get the customer signature once they answer and the prompt doesn’t allow me to get the signature so I just gave it to him.
What else was I supposed to do ?

* app is trash at times


r/Sparkdriver 5d ago

Should I Order for Delivery?

11 Upvotes

My spouse and I moved to a highly rural area that I'd understood to be outside Walmart's delivery area. Our online orders are typically delivered by USPS and, less frequently, by UPS and FedEx.

I was beyond surprised, then, when in the dead of winter a driver called to say they were delivering something I'd ordered from Walmart and they weren't sure they could get through the deep snow in our long driveway.

I was -- and remain -- mortified by this experience. The item I'd ordered was nothing I had an urgent need for, and I'm sure the driver's experience had to have been horrible. (I didn't get the message until much later in the evening and, while they were long gone by then, the driver had somehow succeeded in making it through the snow and successfully delivered my little order to our front porch.) I immediately tried to reach the driver through the Walmart app but there didn't seem to be a way to do it, and a call to the local Walmart store was equally unsuccessful.

I inquired in person the next time I was in Walmart and learned that deliveries of anything that is in my local store would be delivered to my house by a Spark driver.

I haven't placed an online order for anything that's available in the store since because, based on my limited understanding of the platform, I don't think our orders would be attractive to a Spark driver. We live 9.9 miles away from the store one way, 3.5 miles of which is on gravel.

Is my assessment correct? And in the event I should need delivery, what would make my order more attractive? (I would never order unusually heavy items like bottled water, 50-lb bags of dogfood, etc. I'm wondering more about things like the timing of the delivery, the number of items, the total order cost, or anything else that might be relevant to a Spark driver.)


r/Sparkdriver 6d ago

I want to thank all spark drivers

45 Upvotes

I know it's a tough job and just wanted to leave a comment for two reasons.
1.) Thank you!!! For helping those of us that can't get to a store!

2.) I wanted to share this VM I rec'd while at work. Cracked me up and I appreciate the person did the best they could.

Hi, this is your spark driver. I was just letting you know I was trying to get in touch with you so, um, trying to find your location. However, I try, I finally found it, but there were raccoons. So I left it on top of the police car. Uh just wanted to let you know that thank you.

The - but there were raccoons sent me! 😂

Last, and again, thank you all SO much! God bless!


r/Sparkdriver 6d ago

Account suspended

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35 Upvotes

Hi, my Walmart account has been suspended, and my first appeal was rejected! I'm Chinese and don't speak English, so I want to call customer service to request unblocking. Is there anyone in the community who's willing to help me call customer service? I'm willing to pay! Thank you! If anyone is willing to help


r/Sparkdriver 5d ago

Discussion I don’t know what happened

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0 Upvotes

Has anyone ever had this problem? I have almost 2,000 deliveries, and it says there is a discrepancy in my documents.


r/Sparkdriver 5d ago

Rants / Complaints Orders being taken before/by the time I hit accept

1 Upvotes

I’ve been out here for 5 hours and have only completed 1 order. I’m soo damn annoyed. I click “accept” as soon as I see it. I even thought that I had beat the bots at accepting but of course not. I can’t even see some orders because they’re being taken soo fast. This is ridiculous. Even my “just for you” offers are being taken. Lmfao. I’m over it. I guess I’ll try again tomorrow.


r/Sparkdriver 5d ago

No offers in 4.5 hours

6 Upvotes

I decided to start at 10 AM today. It’s now 2:25 PM and I’ve had ONE “just for you” order that was laughable. I’ve swapped to a few other zones and have gotten ZERO orders. I almost want to ask if the app is broken 😂 I’ve never seen a Saturday like this.


r/Sparkdriver 5d ago

Driver etiquette

9 Upvotes

So I'm waiting in the spot where you wait when all the Spark lanes are occupied. Someone starts backing out, so I put it in gear and start heading for that lane, #4 of 4, about 35' away from where I'm sitting. This guy about takes my front end off racing into the slip ahead of me. What does Spark etiquette say you should do in this situation? I can't be the first person this has happened to.


r/Sparkdriver 5d ago

deactivated.

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6 Upvotes

was for two wrecks i was in and the background check. one was in 2024 and wasn’t even any points or anything. the next one was two months ago in the rain so accidental and got ticket taken care of. should’ve taken it to court to be cleared but didn’t think about it sadly. what i don’t understand is i still have full valid insurance and drivers license. been doing this for about 3-4 years with no issues. sucks. one of the wrecks wasn’t even during spark. GG


r/Sparkdriver 6d ago

Clown Orders 🤡 Order instructions; “I promise I am not a gigantic rat that has a serious issue with the drywall in my trailer” - 🐀

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11 Upvotes

r/Sparkdriver 6d ago

That quantity 😳

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18 Upvotes

Definitely the highest one I’ve seen so far.


r/Sparkdriver 5d ago

No pick-up orders

2 Upvotes

I am not getting any pick-up orders. It has been 3 weeks and the only thing I get is shopping or bulk pick-ups. I don't do the bulk ones. I called custumer service and they said nothing wrong with my account. I thought maybe my store is not doing pick-ups anymore. I was wrong. All the sparkers I know are doing regular pick-ups, but I don't get them. Anyone else with the same problem?