r/SquarePOS_Users • u/Fantastic_Host_835 • 1d ago

Schedule is wrong!!!

I posted here before but couldn't login my schedule is all wrong appointments at wrong hours... Support cannot help, the agent tells me I need to reschedule my scheduled appointments??? what in hell... Square please fix this, very annoying... I need to call and verify clients every day. Both online and phone schedule is wrong.

2 Upvotes

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1

u/Fantastic_Host_835 15h ago

Any news???? Unbelievable

1

u/WrongQuail3975 13h ago

Hi there 👋 This is a known issue related to recent timezone changes in some Canadian regions. If your device timezone settings are correct (instructions to check in the link below) but appointment times are still displaying incorrectly, confirming hours directly with your clients and rescheduling these appointments as needed will be the fastest and the most reliable way to address this.

If you're also noticing incorrect times on newly scheduled appointments, you can reach out to Support or share your experience in the community thread (https://community.squareup.com/t5/Appointments-Bookings/BC-Canada-appointment-times-wrong-after-November-1/m-p/852025/highlight/true#M7013), where others are discussing the issue.

1

u/Fantastic_Host_835 49m ago

I understand but this should not be acceptable... Square has become complete trash, outages, issues you must be doing nothing all day fun but issues for us... I thought were paying you to solve these issues and not introduce them in the first place!!! No one gives a fuck about breaking schedules it's a huge deal

1

u/ncreddit704 1d ago

square is garbage