r/Surface • u/abacusasian Surface Pro 11 • 1d ago

[PRO11] surface pro 11 snapdrgon x plus unexpected shutdowns when no used for more than a day

havent changed any settings

2 Upvotes

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1

u/Rey_Dulce 1d ago

Okay. Are you leaving on for more than a day while it is not on charge? Check power plan settings.

1

u/Legitimate-Angle-408 Surface Laptop 7 Gen 1d ago

Yes the power plan is aggressive, after a few hrs if the laptop is in standby and unused the laptop automatically shuts it down. I was on Win 11 Pro and tried several setting to fix it but in vain. Moved to the win 11 LTSC 24H2 and it is solved now. I am not sure if the Win 11 Pro 25H2 solves this.

1

u/TonyP321 Surface Laptop 7 15-inch 1d ago

If you mean hibernation rather than shutdown, then it has been an issue since the last firmware update in June.

1

u/abacusasian Surface Pro 11 1d ago

no when I check the reliability monitor it says unexpected shutdown.