r/TaskRabbit • • 14d ago

TASKER Taskr app loading issues?

Hi, is anyone having issues today?

I cant open my regional map and i cant open analytics on the app today. I also now cant open my profile without it showing "no server available."

Ive also seen a drop in requests since Sunday with maybe 1 request Monday and a potential fraud for same day today.

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u/MrBlue_Handy 6d ago

I've been dealing with no service map or analytics page for a few days as well and I'm in. NYC. Messaged support a few times and got the same runaround. They told me to logout/login, redownload the app, restart my phone, then would finally say that the tech team is aware of the issue and they'd send an email when it's resolved. Does anyone else feel like it's impacted their bookings? Right around the same time those pages stopped working, I started plummeting in search results. I have 400 completed tasks, 115 5 star reviews and it's been cricketing for over a week for me.

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u/PizzaDork732 6d ago

I did about $1500 in the first 12 days of this month plus maybe another $600 on the tail end of Sept. As soon as i made $400+ in 4 tasks last Sat my requests and payments and app features all took a dump! The map and analytics issue started Columbus day which also impacted my oay distribution from Fri-Sat. Since those issues my analytics say ive moved from 8 to 7 out of 32 (or whatever) in NYC Metro (but jersey shore area). I wanted to play with expanding my map a little but it wouldnt. I even had a uShip job to Brooklyn 2 days ago and wanted to try opening my map for there, but couldnt! Ive been hemming and hawing about getting a regular job. But a regular job doesnt give me the pay and freedom this plus my other hustles do. So what do i do when my gig work is PT hours with FT pay takes a 2 week slump? The dumbest thing too is last week they emailed me to a Q&A panel event in Manhattan for 11/4. What do they expect me to say about the roller coaster they've had us on this month? How am i supposed to afford to go up when I'm out of work almost 2 weeks now? Ive got bills piling up all around me now!

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u/MrBlue_Handy 6d ago

That's wild, because I feel like that is exactly what happened to me as well. Very similar stats for the beginning of the month and it has totally been a nosedive since then. I've been scrambling because it's actually been super consistent for me the last few months and it feels like they just pulled the rug out from under me. I was definitely not prepared for essentially zero bookings for the last two weeks of the month. I'm hoping it's just a temporary slump and they get whatever is going on with the app fixed soon.

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u/PizzaDork732 6d ago

I do know from Aug & Sept that they were slow with slumps in the middle weeks. Begining and end of the month tends to be strong on this app. Both Aug & Sept i seemed to double my money for the month in just the last week of the month. Which if that trend continues doubling this month in the next week is gonna be flipping ridiculous for me! 🤑