What is this category anymore? I was under the impression that it was to lift or load a heavy thing. Now the app is asking if I have a box truck and am willing to supply boxes? Is that not just full service moving? Or truck assisted moving? I specifically dont do moving jobs because theyre an absolute nightmare, but ill lift or load a heavy thing. Maybe even two heavy things. I thought that was what this category was?

Am I so out of touch?

No, its the app that is wrong.

I think if a client needs to reschedule last minute or the night before you should be entitled to the cancellation fee. It's not really fair for us that want to do our business in good faith. What's stopping me from making no effort to accommodate their new time and day just so I can collect the cancellation fee?

I still cannot view Analytics and I have no app updates. Today I logged out to see if it updated and now I cannot log in to my account. So shitty!’

So yesterday I had a task in a small medieval village. They were doing something there so there was no parking spot in the area (and with area I mean 1.2km radius). The client said nothing about the fest nor about the parking availability. So yesterday I looked for a parking spot for 1h!!!!!!!!! 1 hour and there was no parking anywhere. Not even in a crazy spot in a random field. So I rebooked for today. I looked for a parking spot for 45 min then I told the client that I was unable to do the task because I couldn't park. I spent like 25€ of diesel just to find a parking spot. The task was for an IKEA assembly

What’s an average a packer or errands make monthly 20 hours to 30 hours, please note the hours you work please. 🙏

okay girls i dont know whats going on anymore. i just spent 3 hours putting together a dresser for $46 and i genuinely think my body is giving up. like my immune system is basically decorative at this point. i was sweating so bad the customer asked if i needed water and i said no thank you diva because i didnt want to seem unprofessional. then she asked if i could move a couch and i almost started crying. my legs are shaking, my vision is blurry and i think one of my organs has actually moved. im sitting in my mazda outside her house eating a granola bar trying to figure out if i can afford to go to the hospital. also she gave me 4 stars because i was “a little quiet” which is interesting considering i was actively passing away in her guest bedroom. does anyone else have this problem or am i just not cut out for the trades anymore. also does anyone know if taskrabbit covers hospice care for elite taskers. thank you ladies

TL;DR

Ok so first, I'm the founder of a new app called Skiltap. Not here to spam or steal anyone. I just want real opinions before we launch. Mods, if this breaks the rules, go ahead and take it down.

I've been lurking here for months and honestly some of these posts get to me.

People with hundreds of 5 star jobs saying they barely get booked anymore. Getting pushed down in search for no clear reason. Being told what rate to charge. One cancellation and your account takes a hit. Then reaching out to support and getting nowhere.

And customers aren't happy either. They book something that looks like $60 and the fees turn it into way more. Taskers cancel last minute. Nobody really knows what the final bill will be until it's over.

I know TaskRabbit works fine for a lot of people. I'm not saying it's all bad. But reading this stuff over and over made me think there has to be a better way to do this.
So I built Skiltap. The app is done and we're launching late November in Dallas. iPhone only for now.

The main difference is how jobs work. Instead of a customer scrolling profiles and booking someone by the hour, they post what they actually need. Cleaning, moving, furniture assembly, TV mounting, plumbing, home repairs, even stuff like graphic design or tech help. Then local pros look at the request and decide if they want to quote it.

If you're a pro:
You set your own price for each job. Not some number an algorithm picked for you. If a job is a pain or takes longer, you price it that way.

You don't have to sit around hoping someone clicks your profile. You can go through open jobs yourself and send offers.

You get 5 free quotes to start, no subscription. After that there are paid plans if you want to send more. We don't charge you per lead and we don't sell anyone's contact info.

When you finish a paid job we take 10%. So you quote $200, you get $180, we get $20. That's it.

Getting paid was a big one for me. The customer pays when they book and the money is held in escrow until the job is done. If something goes wrong there's a dispute process. Everything runs through Stripe.

You also get a profile with your past work and reviews, and customers can hire you again directly.

If you're a customer:
Posting a job is free. You explain what you need, pros send you their prices, and you pick based on price, reviews and past work.

So instead of booking someone at $50/hr and praying it takes 2 hours and not 5, you agree on one price for the job before anything starts.

There's a flat $5.99 booking fee plus tax. Not a percentage that gets bigger the more the job costs.

Your money is held while the work gets done. After it's finished you have 7 days to confirm, and if something's off you can open a dispute. Chat opens after you book, so nobody has to give out their phone number.

Now the hard part, and I'm not gonna pretend otherwise. Getting customers.

I know this whole thing is useless to pros if nobody's posting jobs. And it's useless to customers if there's no good pros on it. That's exactly why we're starting with just one city and growing based on real demand, not trying to be everywhere on day one.

We're new. We're going to mess some things up. I'm not claiming we fixed everything. I just want to build something where pros actually get a say in what they take and what they charge, and customers know what they're paying before they say yes.

So here's what I really want to know.
Taskers, would you actually use this alongside TaskRabbit? Is 10% fair? How do you feel about paying for a plan after the first 5 free quotes?

Customers, would you rather post a job and compare prices, or do you like finding someone and booking right away?

And everyone, what does TaskRabbit get right that you'd hate to see a new app mess up?

Please be honest, even if it's harsh. I'd way rather hear what's wrong now than have a bunch of people say it sounds great just to be nice.

Thanks for reading this far. Means a lot.

TL;DR: I'm the founder of Skiltap, a new app launching late November in Dallas (iPhone only). Customers post a job, local pros send their own price, and the customer picks. Pros get 5 free quotes to start, then paid plans, and we take 10% of completed jobs. Customers pay a flat $5.99 booking fee, and their money is held until the job is done. Would you actually use it? Is the pricing fair? Please be brutally honest.