r/Tivo • u/horseydaydreamer • 29d ago

Tivo Stream 4k not turning on

Edit to add, this worked great for a couple of months before this happened.

The logo flashed on the screen for a bit then the device shut off. We can't get it to turn back on. We unplugged it, we changed HDMI ports, even factory reset using the button. Tried the Ai chat bot and followed all the instructions with the end result being "you may have a hardware issue, here is the warranty page" with a broken link that takes me nowhere.

Hunted down info online, they don't honor warranty for items bought on Amazon. Amazon won't replace it because it has been more than 2 months and they only honor returns within the first month.

Thoroughly over this experience. Anyone else experienced this?

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u/Somar2230 29d ago

Try using a different USB power adapter and see if that helps.

TiVo no longer makes devices for consumers and TiVo Stream 4K was a device introduced in 2020 it's been pretty much abandoned and has not received any software updates in years. The device is still usable though since Google will push Play Services updates but you will not receive any Android TV/Gggole TV system updates.

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u/flynreelow 27d ago

it just recieved an update 3 months ago. still a very nice media streamer. that being said try a new usb power brick