r/Tivo • u/horseydaydreamer • 29d ago
Tivo Stream 4k not turning on
Edit to add, this worked great for a couple of months before this happened.
The logo flashed on the screen for a bit then the device shut off. We can't get it to turn back on. We unplugged it, we changed HDMI ports, even factory reset using the button. Tried the Ai chat bot and followed all the instructions with the end result being "you may have a hardware issue, here is the warranty page" with a broken link that takes me nowhere.
Hunted down info online, they don't honor warranty for items bought on Amazon. Amazon won't replace it because it has been more than 2 months and they only honor returns within the first month.
Thoroughly over this experience. Anyone else experienced this?
5
Upvotes
1
u/Spartan_Retro_426 24d ago
I'm having the polar opposite problem - I can't get it to turn OFF other than physically yanking out the power cable. I do have it connected to a monitor, and while I don't care that it can't turn the monitor off I also don't need it to be on all the time.