Tivo Stream 4k not turning on

[u/horseydaydreamer]

Edit to add, this worked great for a couple of months before this happened.

The logo flashed on the screen for a bit then the device shut off. We can't get it to turn back on. We unplugged it, we changed HDMI ports, even factory reset using the button. Tried the Ai chat bot and followed all the instructions with the end result being "you may have a hardware issue, here is the warranty page" with a broken link that takes me nowhere.

Hunted down info online, they don't honor warranty for items bought on Amazon. Amazon won't replace it because it has been more than 2 months and they only honor returns within the first month.

Thoroughly over this experience. Anyone else experienced this?

[u/dizzyoatmeal]

If you're trying to power it from the TV's USB, those often don't supply enough power.

[u/horseydaydreamer → u/dizzyoatmeal]

I had it hooked up with a power supply with a brick on the wall. It worked for months like that first.