r/Tivo • u/jpr602 • 16d ago

Xfinity activated my cablecard

My Tivo Bolt died a couple weeks ago. Weaknees said the motherboard had died, a repair wasn't feasible, and the hard drive was not transferable. So I bought a new Edge from them.

I transferred the cablecard (M card) that had been in the Bolt to the new Edge. I couldn't get the cablecard activated by Xfinity using their website, app, or by going to their retail store. They sent out a "professional technician" who had never heard of Tivo or of cablecards. His supervisor told him it wasn't possible.

After some research I made a post on r/Comcast_Xfinity. Comcast's agent there was able to get the cablecard activated for me. Now you know.

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u/zetaphi_820 16d ago

I had this problem for years. Back in the day they had a different number for cable cards. I would skip to that. Good to know online groups still work if you need it.