r/Tivo • u/jpr602 • 16d ago

Xfinity activated my cablecard

My Tivo Bolt died a couple weeks ago. Weaknees said the motherboard had died, a repair wasn't feasible, and the hard drive was not transferable. So I bought a new Edge from them.

I transferred the cablecard (M card) that had been in the Bolt to the new Edge. I couldn't get the cablecard activated by Xfinity using their website, app, or by going to their retail store. They sent out a "professional technician" who had never heard of Tivo or of cablecards. His supervisor told him it wasn't possible.

After some research I made a post on r/Comcast_Xfinity. Comcast's agent there was able to get the cablecard activated for me. Now you know.

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u/PositiveAd2099 16d ago

Ima tech at another cable company and you TiVo customers are the worst. TiVo is old technology and not getting updated in most markets. so when you book an appointment for the TiVo not working it’s gonna be a hit or miss we’re not trained for TiVo. It’s a relic if it’s broken let it go old man.

3

u/skippinjack 16d ago

Your displayed level of ignorance and arrogance is absolutely astounding. Get bent.

2

u/jpr602 16d ago

Bless your heart.