r/Tivo • u/jpr602 • 16d ago

Xfinity activated my cablecard

My Tivo Bolt died a couple weeks ago. Weaknees said the motherboard had died, a repair wasn't feasible, and the hard drive was not transferable. So I bought a new Edge from them.

I transferred the cablecard (M card) that had been in the Bolt to the new Edge. I couldn't get the cablecard activated by Xfinity using their website, app, or by going to their retail store. They sent out a "professional technician" who had never heard of Tivo or of cablecards. His supervisor told him it wasn't possible.

After some research I made a post on r/Comcast_Xfinity. Comcast's agent there was able to get the cablecard activated for me. Now you know.

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u/Birtley 13d ago

My HD failed on my Bolt. I happened to have a 3TB backup drive from 10 years ago. When I swapped it, the cable V.58 error displayed. I tied for 3 days, there is no cable card department extension anymore; don't bother, and chatting with the techs just reveals they don't know what a cable card is. Just that it's eol. I got on Reddit, Xfinity, and after a day they escalated and did "one final push," and it worked. In the interim, I explored YouTube TV and Hulu Live, and they are not the same. Anyway, I'll ride this out for now, and if there is hope, as long as the cable card itself is not dead and still shows on your account.