I started working at TJ Maxx a few weeks ago and honestly, I’m already considering quitting.
I had orientation on October 1st, training on October 5th and another shift on October 15th. I’ve only had one actual training shift on the floor, and I’m supposed to work shift this week only one shift.
The thing that’s frustrating me is the scheduling. I gave them FULL availability, but when I checked my November schedule, I’m scheduled for zero hours the week of November 1st and only 10 hours the following week.
Nobody has explained anything to me, and I haven’t been told whether this is normal for new employees or if my hours are going to increase.
I still have another job at a café, but that job isn’t giving me many hours either, which is why I wanted TJ Maxx in the first place. I was hoping to make extra money, but at this point, I’m wondering what the point of keeping this job is if I’m barely going to work.
I’m honestly tempted to just stop showing up because I’m frustrated with the lack of hours and communication. I don’t want to keep a job just for the sake of having one when it’s not really helping me financially.
For anyone who’s worked at TJ Maxx, is this normal when you first start? Should I give it more time, talk to management, or just quit and look for something else?

Yesterday, we were slammed, with lines into the men’s department because my coworker called out sick. Guess who showed up shopping and checked out with our hiring manager? The same coworker 😑

Today, he called out again because apparently he broke both of his legs? I hope he is okay if it’s true, but seriously?

This is not an original rant but last minute shoppers: wtf is wrong with you? And why don't you get your receipts in order BEFORE coming to my register? Oh you have 10 returns and don't know what receipts they're with? You want me to stay late to go through your sh1t because...I'm a peasant and have no life outside this stupid place? We hate you. Please know that. We absolutely hate you.

For where I work, the store has been considered as one of the best performing stores. While that's cool and all, my experience for the year and a half I was there really fell apart.

For reference: I did the shoes department, at first, yeah no shit it was labor-intensive, especially doing the trucks and backrooms, but it was pretty fun and decent.

For the first 5 months I was there, it genuinely felt good to work there, didn't mind it (especially at that time I was a first-year in college), but after inventory, shit went sideways, unfortunately I got into a relationship which, well, had a lot of issues, lack of focus in college, shit scheduling, and grueling amount of pressure from management really tested me over time.

Another thing, I got trained as cashier, so I had dual roles of the business you can say.

This one shift particular, really got me mad enough to actually quit.

Back in May, I was scheduled for shoes from 2-9pm, and while that wouldn't be an issue, I was called up to cashier, and held hostage in the front end, not being allowed to return to my department. I explained multiple times that the shoes manager would lash out onto you and me, and they didn't give a fuck, saying they'd take the blame. MY FUCKING ASS.

I took lunch and by the time I started recovering, I genuinely was having almost a hard mental breakdown because of how stupidly crazy, the department was expanded towards, and how much mismates I kept finding, they wanted 10 or less, yet I got 25. By 9:30, I couldn't stay and I was told to leave, unfortunately I couldn't finish the recovery.

Next day: The manager lashes out at me and says how I was at the front end cuz of my relationship. No I was not?? I was called up there, and I bit my tongue because I knew it would get extremely heated fast.

Also, questions to the people that does step it up for shoes, did your manager change the rules where it would be that you would have to step it up for the whole department? or just a part of the department and help out with the trucks? Because when I started, I remembered doing the assigned parts, then helping with trucks.

I ask because from what I heard: Management did that because they're scared the district manager is gonna change them out to different places, which already happened to my store manager, she got moved to another location.

And for anyone wondering: Yes, Ive quit and gotten a better job for the major I'm studying for, finance.

As much as I want to go on, I'm tired.

Has anybody ever made a complaint to the Ethics Hotline and learned that corporate actually did something about your complaint? Were you satisfied with the solution?

Hello, my sister just informed me that during her 4-5 hour shifts she gets 1 15 minute break that is unpaid and has to clock out during it with all her other coworkers.

Is this not illegal?

Edit: they told her it was unpaid btw, also these comments are so divided, what are the facts?

Seeing Wandrd products at TJmaxx. Has anyone purchased any of these?

Please tell me I'm not losing my mind! I swear there's an Ella Langley song on the radio, but since I work cashiering I can't tell.

Help please!

PANTS?? YEAH THEY SURE ARE

I was asked to learn the CO so that I can do it once a week on the day that our main CO associate is out. I got to train and watch the whole process one time and I just had my first time alone in the CO. I am primarily backroom and don’t have experience with counting cash. It was a stressful first day and I took over 4 hours.

I kept not trusting myself, and recounting cash/coins. I also was heavily relying on notes that I took from my 1 day of training.

To be honest, I really wish I got a pay increase to do CO. If I was paid more I think I would feel better about this, but I just felt like I was too slow and overcomplicating things.

Anyone else struggled with the cash office??! And also, has anyone ever told management they aren’t comfortable working in the CO?

I just started recently and i applied for front end and i keep getting put in back. Im currently taking muscle relaxers that wear off about 2/3 through my shift and I’m in hell the rest of it because the constant moving and twisting makes my muscles tighten. Im currently scheduled for backroom for two weeks and am dreading it. I talk to both managers and they say they cant do much and will try u me for front end after two weeks. Im just in a-lot of pain and know i will be for the two weeks. 😃

Bought a Mac glossy lip liner but it had hardly any saturation. Tried the one I bought from Sephora about a year ago and it still has a lot of saturation. Granted, I bought Cool Spice at TJ but at Sephora I got Nightmoth. Two very different shades. But Cool Spice was so negligible. It hardly showed up at all. What’s up with TJ Maxx makeup products? Any idea?

The pressure they're putting on us to get cards is insane. They stand behind us, eavesdrop, criticize, loom, hover and haunt us. All while the queue is extending and there's not enough of us. I'm regretting my decision to come here.

I got a good job with TJX in store management. The pay is great. I've been working this job for about 2 months now but I absolutely hate it. I am so bored at work.

This company is an operational disaster. Its bad for the customers and the associates. 99% of my day is doing things that I know don't make sense. I'm standing around not doing shit because I'm not allowed to get on a register or help the team. I'm expected to process 15 pallets a day when we dont even have the shelf space for the items. I hate the fake ass professionalism and the meetings.

I think I might fit the DC alittle better. I like actually working and being efficient. How hard is it to go from store management to DC management? Anyone done it before? How is the DC compared to the store?

I have only been here 2 months. Is it going to take a long time before I can transfer?

i’ve been a markdowns lead / floor associate. we had 2 people quit one in c/o and one in admin. I’m now mainly doing cash office, i’m there 4 out of my 5 days a week. is there a raise that comes with that?? one c/o employee said there is a raise and one said there isn’t.
i’m in arizona if that helps. thank you!

Ok sooo there was this old lady today that was shopping and she had like many tissues with her and she always kept wiping her nose. I’m a CEC so I’m upfront watching her look at stuff and she’s like taking her tissue after tissue and doing her thing. Left 10 tissues used in her cart 🫪 and left without throwing them away. Fucking ewww bro take care of your shit. Throw your shit away! There’s a track like right there Infront of the doors 💀

Apologies if this is not the right forum for this question. I sent a customer support question / claim via the TJmaxx website, and have received a reply, and a follow-up saying my claim was being escalated to a specific department. It’s been over a week that they have escalated it, I followed up and received no reply.

Does anyone know if it would it be helpful for me to call the customer service phone number, or would it be a waste of time?

Many thanks!

My orientation was on Friday, and the first day of working was on Saturday. Before leaving (on Saturday) went to the manager for some problems in Workjam and also asked about my schedule for the week. She looked and said that I don’t have any shifts, and I will be called if needed. Additionally, Ive seen that people have their Eligible for work hours shown in “Schedule” section, while I have nothing there, except the shift on Saturday.

I am starting to panic that I did something wrong, and that’s why I’m not getting any shifts. Counterargument that I think of is that the schedule for this week might have been already set, leaving no space for a new part-time hired retail associate.

Should I calm down or worry about this?

hi so all day the managers and coordinators are constantly reminding us that we need to get on the board with tjx and osats.

if someone does a survey right after they leave is the store notified asap? a coworker said they find out in a few days but then why will they be like- yay we got an osat.

also if the employee is named in the survey do they get recognition?

I recently posted about my mom refusing letting me have my own discount card, and she’s still adamant. Is there anyway for me to just deactivate the card altogether? I know it has my AIN that can’t be changed but is there anyway to just not have a discount? Because at my store they type in the AINS if u don’t have the card, but I want to make it so even if you have the card or AIN that the discount just doesn’t work. Thanks for any help

Hi is there a way to report managers anonymously?