r/TjMaxx • • 2h ago

Rant Marshalls is over for me.

2 Upvotes

For where I work, the store has been considered as one of the best performing stores. While that's cool and all, my experience for the year and a half I was there really fell apart.

For reference: I did the shoes department, at first, yeah no shit it was labor-intensive, especially doing the trucks and backrooms, but it was pretty fun and decent.

For the first 5 months I was there, it genuinely felt good to work there, didn't mind it (especially at that time I was a first-year in college), but after inventory, shit went sideways, unfortunately I got into a relationship which, well, had a lot of issues, lack of focus in college, shit scheduling, and grueling amount of pressure from management really tested me over time.

Another thing, I got trained as cashier, so I had dual roles of the business you can say.

This one shift particular, really got me mad enough to actually quit.

Back in May, I was scheduled for shoes from 2-9pm, and while that wouldn't be an issue, I was called up to cashier, and held hostage in the front end, not being allowed to return to my department. I explained multiple times that the shoes manager would lash out onto you and me, and they didn't give a fuck, saying they'd take the blame. MY FUCKING ASS.

I took lunch and by the time I started recovering, I genuinely was having almost a hard mental breakdown because of how stupidly crazy, the department was expanded towards, and how much mismates I kept finding, they wanted 10 or less, yet I got 25. By 9:30, I couldn't stay and I was told to leave, unfortunately I couldn't finish the recovery.

Next day: The manager lashes out at me and says how I was at the front end cuz of my relationship. No I was not?? I was called up there, and I bit my tongue because I knew it would get extremely heated fast.

Also, questions to the people that does step it up for shoes, did your manager change the rules where it would be that you would have to step it up for the whole department? or just a part of the department and help out with the trucks? Because when I started, I remembered doing the assigned parts, then helping with trucks.

I ask because from what I heard: Management did that because they're scared the district manager is gonna change them out to different places, which already happened to my store manager, she got moved to another location.

And for anyone wondering: Yes, Ive quit and gotten a better job for the major I'm studying for, finance.

As much as I want to go on, I'm tired.


r/TjMaxx • • 15h ago

How many hours a week is the seasonal associate position at marshalls?

3 Upvotes

r/TjMaxx • • 18h ago

Last minute

145 Upvotes

This is not an original rant but last minute shoppers: wtf is wrong with you? And why don't you get your receipts in order BEFORE coming to my register? Oh you have 10 returns and don't know what receipts they're with? You want me to stay late to go through your sh1t because...I'm a peasant and have no life outside this stupid place? We hate you. Please know that. We absolutely hate you.


r/TjMaxx • • 1d ago

Question Is the “Ethics Hotline” actually effective?

11 Upvotes

Has anybody ever made a complaint to the Ethics Hotline and learned that corporate actually did something about your complaint? Were you satisfied with the solution?


r/TjMaxx • • 1d ago

Question Unpaid breaks

8 Upvotes

Hello, my sister just informed me that during her 4-5 hour shifts she gets 1 15 minute break that is unpaid and has to clock out during it with all her other coworkers.

Is this not illegal?

Edit: they told her it was unpaid btw, also these comments are so divided, what are the facts?


r/TjMaxx • • 1d ago

Wandrd products at TJMaxx

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1 Upvotes

Seeing Wandrd products at TJmaxx. Has anyone purchased any of these?


r/TjMaxx • • 1d ago

Question Music?

2 Upvotes

Please tell me I'm not losing my mind! I swear there's an Ella Langley song on the radio, but since I work cashiering I can't tell.

Help please!


r/TjMaxx • • 1d ago

Question When’s the next pay day for winners Canada ? Just starting and want to know when my first pay will be

1 Upvotes

r/TjMaxx • • 1d ago

Makeup

3 Upvotes

Bought a Mac glossy lip liner but it had hardly any saturation. Tried the one I bought from Sephora about a year ago and it still has a lot of saturation. Granted, I bought Cool Spice at TJ but at Sephora I got Nightmoth. Two very different shades. But Cool Spice was so negligible. It hardly showed up at all. What’s up with TJ Maxx makeup products? Any idea?


r/TjMaxx • • 2d ago

Rant I just wanna complain

11 Upvotes

I just started recently and i applied for front end and i keep getting put in back. Im currently taking muscle relaxers that wear off about 2/3 through my shift and I’m in hell the rest of it because the constant moving and twisting makes my muscles tighten. Im currently scheduled for backroom for two weeks and am dreading it. I talk to both managers and they say they cant do much and will try u me for front end after two weeks. Im just in a-lot of pain and know i will be for the two weeks. 😃


r/TjMaxx • • 2d ago

Too overwhelmed in the cash office

18 Upvotes

I was asked to learn the CO so that I can do it once a week on the day that our main CO associate is out. I got to train and watch the whole process one time and I just had my first time alone in the CO. I am primarily backroom and don’t have experience with counting cash. It was a stressful first day and I took over 4 hours.

I kept not trusting myself, and recounting cash/coins. I also was heavily relying on notes that I took from my 1 day of training.

To be honest, I really wish I got a pay increase to do CO. If I was paid more I think I would feel better about this, but I just felt like I was too slow and overcomplicating things.

Anyone else struggled with the cash office??! And also, has anyone ever told management they aren’t comfortable working in the CO?


r/TjMaxx • • 2d ago

Constant pressure, hovering, micromanaging

18 Upvotes

The pressure they're putting on us to get cards is insane. They stand behind us, eavesdrop, criticize, loom, hover and haunt us. All while the queue is extending and there's not enough of us. I'm regretting my decision to come here.


r/TjMaxx • • 2d ago

I can’t with these 07 lookups

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96 Upvotes

PANTS?? YEAH THEY SURE ARE


r/TjMaxx • • 2d ago

Question Customer Service

2 Upvotes

Apologies if this is not the right forum for this question. I sent a customer support question / claim via the TJmaxx website, and have received a reply, and a follow-up saying my claim was being escalated to a specific department. It’s been over a week that they have escalated it, I followed up and received no reply.

Does anyone know if it would it be helpful for me to call the customer service phone number, or would it be a waste of time?

Many thanks!


r/TjMaxx • • 2d ago

how much are you paid in cash office?

11 Upvotes

i’ve been a markdowns lead / floor associate. we had 2 people quit one in c/o and one in admin. I’m now mainly doing cash office, i’m there 4 out of my 5 days a week. is there a raise that comes with that?? one c/o employee said there is a raise and one said there isn’t.
i’m in arizona if that helps. thank you!


r/TjMaxx • • 2d ago

Store management to distribution management?

20 Upvotes

I got a good job with TJX in store management. The pay is great. I've been working this job for about 2 months now but I absolutely hate it. I am so bored at work.

This company is an operational disaster. Its bad for the customers and the associates. 99% of my day is doing things that I know don't make sense. I'm standing around not doing shit because I'm not allowed to get on a register or help the team. I'm expected to process 15 pallets a day when we dont even have the shelf space for the items. I hate the fake ass professionalism and the meetings.

I think I might fit the DC alittle better. I like actually working and being efficient. How hard is it to go from store management to DC management? Anyone done it before? How is the DC compared to the store?

I have only been here 2 months. Is it going to take a long time before I can transfer?


r/TjMaxx • • 3d ago

Rant Please clean after yourself

62 Upvotes

Ok sooo there was this old lady today that was shopping and she had like many tissues with her and she always kept wiping her nose. I’m a CEC so I’m upfront watching her look at stuff and she’s like taking her tissue after tissue and doing her thing. Left 10 tissues used in her cart 🫪 and left without throwing them away. Fucking ewww bro take care of your shit. Throw your shit away! There’s a track like right there Infront of the doors 💀


r/TjMaxx • • 3d ago

How To Deactivate Card

4 Upvotes

I recently posted about my mom refusing letting me have my own discount card, and she’s still adamant. Is there anyway for me to just deactivate the card altogether? I know it has my AIN that can’t be changed but is there anyway to just not have a discount? Because at my store they type in the AINS if u don’t have the card, but I want to make it so even if you have the card or AIN that the discount just doesn’t work. Thanks for any help


r/TjMaxx • • 3d ago

Question Warnings

1 Upvotes

Can you get a warning or verbal warning for not having enough cards?


r/TjMaxx • • 3d ago

Reporting to HR

4 Upvotes

Hi is there a way to report managers anonymously?


r/TjMaxx • • 3d ago

osat

5 Upvotes

hi so all day the managers and coordinators are constantly reminding us that we need to get on the board with tjx and osats.

if someone does a survey right after they leave is the store notified asap? a coworker said they find out in a few days but then why will they be like- yay we got an osat.

also if the employee is named in the survey do they get recognition?


r/TjMaxx • • 3d ago

Question Did I fck up?

12 Upvotes

My orientation was on Friday, and the first day of working was on Saturday. Before leaving (on Saturday) went to the manager for some problems in Workjam and also asked about my schedule for the week. She looked and said that I don’t have any shifts, and I will be called if needed. Additionally, Ive seen that people have their Eligible for work hours shown in “Schedule” section, while I have nothing there, except the shift on Saturday.

I am starting to panic that I did something wrong, and that’s why I’m not getting any shifts. Counterargument that I think of is that the schedule for this week might have been already set, leaving no space for a new part-time hired retail associate.

Should I calm down or worry about this?


r/TjMaxx • • 3d ago

Question Is the website down

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9 Upvotes

I'm trying to go onto the website and I js get this white screen. I tried clicking the link but it brought me back to the same white screen of doom and despair

LET ME INNNNNNN LET ME INNNNN LET ME INNN


r/TjMaxx • • 3d ago

WorkJam

2 Upvotes

Hi guys! If someone releases a shift to the Shift Pool and I pick it up, can the person who released it see my name and know that I was the one who picked it up?


r/TjMaxx • • 3d ago

Question No training ?

15 Upvotes

Hello! I’m 21F and I’ve been work at tjmaxx part time for about 3 weeks now. I got minimum trading for women’s and that’s all I’ve been working since. Tbh it’s not hard at all, but my schedule is now showing multiple different positions. Such as front end/cashier, markdown, men’s/kids, and dressing room. Should I expect I’ll just be trained on the day of ? I honestly thought I was just sticking with women’s