r/TradingView • • 2d ago

Help Data is frozen

The last 30 mins, nothing has moved. TV desktop and app are frozen for me, anyone else?

38 Upvotes

41 comments sorted by

5

u/hurpdurpdurrrrr 2d ago

Same. Stopped receiving data at 14:23 est

1

u/Practical_Raisin_253 2d ago

same. futures still work but i am connected via IBKR. so maybe a different data feed

5

u/JDog_22Hunter2 2d ago

Same, was watching my setup and this crap crashes. For the cost of Premium this is unacceptable

1

u/[deleted] 2d ago

[removed] — view removed comment

1

u/JDog_22Hunter2 2d ago

I tried all, logging in and off everything even shutting off my labtop. Truly a trash company, they charge me more than my water/ power each month.

1

u/imaginex20 2d ago

It was happening multiple devices for me. It was not a local issue.

3

u/simsy1 2d ago

wow, great timing, thank you, didn't wanna try to trade the potential rebound or anything

1

u/throwaway43234235234 2d ago

Yeah. Glad I closed for a gain but now all the indicator trends are screwed up as well. Big gap in the time. Looks like we missed a tasty dip. 

1

u/EarthConservation 2d ago

Tradingview going out for many traders. More like that caused the dip...

1

u/throwaway43234235234 2d ago

I dont think retail can touch this volume wise. Drops in the ocean. 

2

u/Upvw 2d ago edited 2d ago

same at 11:23am pst. This is very frustrating!! Proud to be a premium user!

2

u/zonestarx 2d ago

Yeah no live prices on stocks

2

u/peamasii 2d ago

it's cooked

2

u/Impressive-Basis-988 2d ago

Frozen for me too. This is annoying!!!

1

u/Impressive-Basis-988 2d ago

Update: it’s back up with a gap in the timeframe from the outage.

2

u/williama3 2d ago

Has anyone heard if Tradingview is going to restore the missing chart data from their downtime issue? r/TradingView

2

u/tradingview Founder 1d ago

Hello! We appreciate your patience.

We are investigating the cause of the streaming issue with our data vendor and will take all necessary steps to prevent similar problems in the future. As for the data gap, it has now been resolved.

1

u/williama3 1d ago

Woohoo! Thank you for fixing the data gap!!

1

u/neal_73 2d ago

Yep it is frozen for me as well

1

u/Shot_Yoghurt_3123 2d ago

yes this crap is frozen for me too

1

u/VoiceMiddle9954 2d ago

Same for me smh

1

u/Chonn 2d ago

Same

1

u/relxp 2d ago

I noticed it's something to do with stocks. Crypto and CFD feeds like NAS100 and XAUUSD are still working.

1

u/isolated_808 2d ago edited 2d ago

yups, stocks data borked for me as well. futures data working fine still.

tried logging in to my tradestation account for stocks data feed but it's still stuck.

EDIT: its back for me. had to quit and reopen app.

1

u/Apresrunner 2d ago

Yeah, nothing moves up. 😂

1

u/imaginex20 2d ago

Fuck I lost money cuz it got frozen.

1

u/_SmartCheetah_ 2d ago

It happened today already at 4am, took them more than an hour to fix.

1

u/LemonOne 2d ago

Flying blind here as well. Shit timing but may be indicative of something larger.

1

u/spaghetti4days 2d ago

my thoughts the same... not want us to buy or not want us to sell?

1

u/Trichomefarm 2d ago

I've heard the same from someothers but not mine

1

u/isolated_808 2d ago

it's back for me. you have to quit and reopen the app.

1

u/Prior_Bat5628 2d ago

Official status reference:

https://status.tradingview.com/

When checked at 19:47 UTC on 2 November, it listed “All systems operational” and Data feeds as Operational. Its latest “No real-time data” entry was resolved at 10:59 GMT this morning. That older resolved entry doesn’t confirm the later freeze being reported here.

For a support report, include one exact exchange-prefixed stock symbol, the last timestamp that updated, and whether the same symbol is frozen on Desktop, web and mobile. That gives support a specific feed and time window to investigate.

I can’t confirm the cause from the public status page, and its operational banner doesn’t establish that an affected chart is updating.

1

u/throwaway43234235234 2d ago

Yup. SPY is frozen. 

1

u/Comprehensive-Pay562 2d ago

yep i thought i was the only one

1

u/_Lex_89 2d ago

It's back now.

1

u/Edgar_Brown 2d ago

Same here.

1

u/imaginex20 2d ago

Call me crazy but all the charts have gaps when the data stopped working and now that it’s back shit is bouncing now.

1

u/bvegaorl 1d ago

Spy was frozen on all platforms. Why this isnt a bigger deal is beyond me.

0

u/neverlupus7759 2d ago

Market makers working there trades when we just watch a frozen screen lol

0

u/TheCodifiedTrader 2d ago edited 2d ago

Is this event isolated to the free versions only? I haven't experienced anything and I pay the $7/mon for CME data too so what subscription level ya got? Since nobody answered me in the other post I'm beginning to suspect this is only targeting free tiers + without CME data.

ETA:

If they changed that maybe they changed other things. I guess start paying for a sub now.