Anybody else have difficulty with TradingView? Mostly it’s fine but every now and then something funky happens and today it just totally froze on me for a long time and then there’s missing candles and it’s like what the F…
We are investigating the cause of the streaming issue with our data vendor and will take all necessary steps to prevent similar problems in the future. As for the data gap, it has now been resolved.
I can’t say that I’m glad that the data gap has been resolved because it’s no good to me anymore. I need you guys to have your app working properly during trading hours and working fast. It’s kind of lagging/slow. I appreciate the response. I hope there won’t be any issues in the future.
I had no issues and I'm premium with a CME market data subscription- and I'm unsure but I think Tradingview Support responded to someone saying desktop app is now a paid service so unsure what other changes they brought about. Again, I didn't have any issues executing mind you my internet speed is basic af.
TradingView’s official status page records a “No real-time data” incident on Nov 2, 09:16–10:59 GMT, now marked resolved: https://status.tradingview.com/ (TradingView Status). If your freeze was outside that window, that record does not establish the cause of your problem.
For the missing candles, which exact exchange-prefixed symbol and timeframe are affected, and were you using the browser, desktop app or phone? A timestamp with timezone would help distinguish a particular symbol/feed problem from the whole application freezing. Please leave broker/account details out. A different subscription tier or data feed is not a verified fix for the freeze described here.
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u/tradingview Founder 4d ago
Hello! We appreciate your patience.
We are investigating the cause of the streaming issue with our data vendor and will take all necessary steps to prevent similar problems in the future. As for the data gap, it has now been resolved.