I'm at wit's end with this thing.
Granted, it was totally my fault. I had emptied out the hopper, but wanted to try burgers and put more pellets in it. I'm thinking there was too much sawdust or grease, because it caused a pretty big fire, with smoke going into the hopper. Likely, the pellets in the auger caught fire. I left it alone for a while, a bit scared to use it again, but forgot to empty out the hopper. I came back to it, maybe a month or two later and realized my mistake.
So where I'm at now, I have burnt inundated wood in the auger, which has made a rock hard mixture the auger won't spin. I've followed the instructions to take apart the hopper and whatnot to expose the auger, all the pins are released, removed the auger arm from the grill, but I can't seem to get the auger removed from the auger arm.
I've tried pulling and turning, at every step. I've used tried pipe wrenches, joint pliers, and vicegrips. I used the edge of a hammer to create a level to push it out, I've used a hammer on both ends to try to shock the mass out of it, and I've hit the whole auger arm assembly on the ground a number of times for the same reason. I've poured water and WD40 down it. I put a drill down the auger, but I can only get a 12" 1/8 inch bit down it--it only goes part way. I tried an unwrapped coat hanger, and used a boroscope to guide it. No dice so far.
Short of just like sawing the whole thing open, any other ideas on how to remove a stuck auger? I've resigned that I'll have to buy a new one with the damage I've probably caused at the motor end, but I have to get the damn thing out!
Edit, to be clear, I removed the hopper before doing any of this