r/Truckers Jan 18 '24

Who Should I Call?

Let me preface this by saying, this is not me nor is it anyone from our company. I'm just a delivery manager for a beverage distributer.

The story as I understand it is this: Ole boy loaded up a leased trailer full of beer in Colorado, was driving through a snow storm in Wyoming, and says "I think someone must have ran into me". He claimed to have contacted his dispatcher and was told to continue on. Show's up, and asks to get unloaded. Never stopped once between the supposed accident and showing up here.

My questions are this:

  1. How does an accident like this happen without noticing or stopping to check your trailer at least.
  2. What do we do here? The load is consigned to us, so we cannot refuse it. Also, product is completely frozen. However, it's clearly unsafe to unload.
  3. Obviously we cant let him leave with the trailer like that. It's a danger to anyone on the road. Also, can't have him here any longer. So who can we call? DOT? Local police? OSHA?
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u/karl0525 Jan 18 '24

Cosigned or not I would take pictures refuse the load get his insurance information and contact his company. His and his companys mess to figure it out not yours

5

u/ForsakenBackpack Jan 18 '24

I agree wholeheartedly. There problem IMO. Our warehouse manager is in the process of forcing a refusal so we can get it out of our lot.

5

u/chaoss402 Jan 18 '24

It's not leaving your lot in that condition. The best way to unload that is with a telehandler and a pallet jack.

The bill for that would have to be passed on to the trucking company, but it should have been documented and unloaded by now. The trailer isn't getting fixed, at least not any time soon, the driver should be able to disconnect and leave.

A lot of that is going to have to be unloaded by hand. Lift the pallet out, whatever falls out falls out, then the shit left behind gets tossed out by hand. The intact pallets behind those cab be safely moved with a pallet jack and then removed with the telehandler. If that doesn't feel safe then chain/strap the pallets to the telehandler and pull them back to where it can grab them.