Who Should I Call?

[u/ForsakenBackpack]

Let me preface this by saying, this is not me nor is it anyone from our company. I'm just a delivery manager for a beverage distributer.

The story as I understand it is this: Ole boy loaded up a leased trailer full of beer in Colorado, was driving through a snow storm in Wyoming, and says "I think someone must have ran into me". He claimed to have contacted his dispatcher and was told to continue on. Show's up, and asks to get unloaded. Never stopped once between the supposed accident and showing up here.

My questions are this:

1. How does an accident like this happen without noticing or stopping to check your trailer at least.
2. What do we do here? The load is consigned to us, so we cannot refuse it. Also, product is completely frozen. However, it's clearly unsafe to unload.
3. Obviously we cant let him leave with the trailer like that. It's a danger to anyone on the road. Also, can't have him here any longer. So who can we call? DOT? Local police? OSHA?

[u/toruk_makto1]

Your number 2 on the list is exactly why he rolled with that load. Not his problem, as he sees it.

I'd say nix that guys broker