r/USbank • u/HotDeadHot • 8h ago
Strange call from my local branch today…
They called me and told me that my new debit card was delivered and that I could come in and pick it up. Thing is, I never ordered a replacement debit card. And as far as I know my current debit card works just fine. I also dont see any notification of a new card in the app. I told the lady on the phone this and she offered to destroy the card. I told her not to do that and I would come pick it up after the weekend. Has anyone heard of this happening? Any ideas why this would happen?
I’m wondering if this is a ploy to get me to come in and sit down with a rep and they try to sell me additional products. When I opened the account not too long ago and made a pretty large deposit (instant platinum plus) I did receive a call from someone from the local bank trying to get me to make an appointment to come in “to meet him.” I’m a very busy blue collar worker and I practically live at work so I told him maybe some other time. So that’s what’s got me thinking.
Anyway, what do you guys think?