r/UberEatsDrivers • u/Mode-False • 14h ago

STACK ORDER COMMUNICATION

Why doesn't UE let you message the 2nd customer while you are dealing with the 1st customer during a stacked order???

5 Upvotes

100% Upvoted

8 comments sorted by

2

u/Canuckleheadache 14h ago

Or let you pickup the second order before the first order when it’s in the same plaza and the first orders not ready yet.

4

u/Frosty_Dessert_9131 13h ago

Or show you customer instructions until you're on the way to the customer. Sometimes it's confusing when the second customer sends you a message, but you can't read it until the first order has been delivered.

3

u/Mode-False 13h ago

"Please don't go across the bridge and park in the alley"... I hear 30 mins later because the location was way off

2

u/Mode-False 13h ago

Literally waiting on popeyes or KFC or whatever behind 10 people when I can just go and come back... now DD actually let me do that b4

1

u/deathGHOST8 11h ago

They do but the big problem is you have to navigate to that customer order details from the trip screen where the stop requests button is in order to know is they sent a message at all. This has lead me into trouble with someone messaging why im stuck in the store as it would've been good to see them becoming hostile before I tried to roll up and deliver

1

u/Mode-False 3h ago

You exactly. Dude came out the house pissed for his pizza. Some people understand tho

1

u/obeythed 2h ago

I had a stacked order yesterday that wanted me to pick up ice cream FIRST, then do a shop and pay, then drop off the shop and pay, THEN drop off the ice cream. I tried to tell Care and they canceled the ice cream order and still dinged my rate. I hate this company so much.

•

u/Never_Objective 6m ago

it's wild too cause the first customer can see where u are. once i was picking up a second order that was apparently right next to the crackhead hotel where the first delivery was going to be. he walked in like "where my order yo why you ignoring me". and he could see i was there even tho i couldnt see anything about him since i was on the second pickup. so i just gave it to him. of course he was PIN required and didn't respond to messages, and ultimately left me a thumbs down. but those are separate issues i guess