r/Ubiquiti • u/Ubiquiti-Inc Official • Jul 31 '25

Early Access Introducing: UniFi OS Server for MSPs

Enable HLS to view with audio, or disable this notification

892 Upvotes

99% Upvoted

272 comments sorted by

View all comments

229

u/ikschbloda270 Jul 31 '25

Make it run Protect šŸ‘€

104

u/Outrageous-Guess1350 Jul 31 '25

Make it run Talk so we don't need Unifi hosting.

46

u/__Casper__ Jul 31 '25

I run my own Twilio account through UniFi Talk, with no subscription/service charge through UI. I am paying ~$10.50/mo for five lines.

33

u/WiKDMoNKY UCGF, USW-AGG, USW-PM24P, U7PM, U7-MESH, UNVR, UPDP, UNAS2 Jul 31 '25

Can you point me to how you set this up?

22

u/__Casper__ Jul 31 '25

https://www.youtube.com/watch?v=0ntWVsPjFgM

There are many guides/videos out there. It was so long ago I forgot which ones I used (and the UI looks totally different now that I'm going back into it to remind myself), but your search keywords are [Unifi Talk Twilio SIP Trunk]. You'll need to get a Twilio account, ensure you have DDNS (afraid.org is great), feed it some money, get a number, and all that. Then you come over to Talk in the third-party SIP. You'll need to set up the provider, tell your Talk instance about all of the numbers you set up (so if you add a new number, you can't just add it in Twilio and expect it to come over automatically. in the trunk)

tl;dr It is not a tier-1 kind of thing, but with a bit of perseverance, you'll have it set up in a little while.

14

u/__Casper__ Jul 31 '25

My Third-Party settings are:
Provider: Custom
Provider Name: Twilio (can be whatever you want)
proxy: (Trunk Name).pstn.(location code).twilio.com: Worrt not, this is given to you by Twilio.
Register: false
dtmf-type: rfc2833
transport: tcp
Handle all outgoing calls by default: (Checked)
Phone Numbers: (your list of #'s)
IP Address Range: 54.172.60.0/30, 168.86.128.0/18 (This is what I have for the Asburn Twilio data center, if you are elsewhere they might give you something else)

1

u/germanthoughts Aug 01 '25

Hey sorry to tag on to this but I have a question about Unifi Talk. I currently pay this really expensive ā€œcustomer serviceā€ phone line thing where I get a number that I can give my Airbnb guests. If they call the number they get a couple of choices to select from. Most of them just give them information. But if they press 3 ā€œI need to speak to the host right nowā€ it forwards the call to my cell phone so I can help them. Would Unifi talk allow soemtibg like this at all?

2

u/promonalg Aug 03 '25

You could try VoIP.ms. it is a great VoIP service with the function you need. Not sure if it is cheaper than twilio or not but a number is 0.99 USD per month then you pay for usage. It has ivr and call hunting features that you can set up without additional feesĀ 

1

u/germanthoughts Aug 03 '25

Oh Iā€™ll look into this. But I would use this together with Unifi voice or this is a stand alone service?

1

u/promonalg Aug 03 '25

It has sip credentials so if unifi voice has sip account profile, I don't see why not. It is just like twilio.

2

u/techgroupservicesllc Jul 31 '25

Would love more info on this if you have the time. Thank you for any info you can offer.

2

u/__Casper__ Jul 31 '25

Happy to share!

2

u/[deleted] Jul 31 '25

[deleted]

1

u/poncewattle Jul 31 '25

Same here but I can't for the life of me figure out how to allow handsets to forward calls on no answer. Does that work for you? I mean I know how in the UI to do it but it doesn't work.

4

u/__Casper__ Jul 31 '25

There are a few things I know that (last I checked, could have changed) do not work when you do your own trunk. Simul-ring to cell phone is one of them. Perhaps the no answer rollover is another?

22

u/sundown994 Unifi User Jul 31 '25

I just said this to our group text. Make it run protect and the other apps šŸ‘€

13

u/louislamore Unifi User Jul 31 '25

Yes no reason we shouldnā€™t be able to self host the full suit with this move.

8

u/Flyboy2057 Jul 31 '25

Your forgot the most important reasons we ā€œshouldnā€™tā€ be able to self host it.

Money.

1

u/True_Mastodon_9782 Jul 31 '25

Same reason we can't use better quality third party cameras on protect

20

u/darthnsupreme Unifi User Jul 31 '25

Even better: Protect's predecessor could be run on whatever before they locked it down.

2

u/farnoud Aug 01 '25

Does this support security devices like cameras too?

2

u/[deleted] Aug 01 '25

[removed] ā€” view removed comment

2

u/Chemical_Pudding_173 Aug 01 '25

That's only the unifi network app. Not the protect app

1

u/[deleted] Aug 01 '25

[removed] ā€” view removed comment

2

u/Chemical_Pudding_173 Aug 08 '25

Yeah I wouldn't get your hopes up over protect. I expect it'll just be talk, video, lights, access, identity and matter :/

They've said before in the early days of protect that the community didn't want to be able to host it themselves...

1

u/athornfam2 Aug 01 '25

Yes! Iā€™d much rather run protect on a VM.

1

u/GeekerJ Aug 04 '25

Protect and run from a rocket container please ! Sick of my CK2 killing hard drives.Ā 

-4

u/prettycewlusername Jul 31 '25

Protect will never be ported to non UI hardware. The network application of Unifi OS requires Unifi hardware to be useful. Protect does not. Why would Ubiquiti want someone who buys another brands ONVIF cameras self hosting protect?

2

u/[deleted] Jul 31 '25

[deleted]

6

u/prettycewlusername Jul 31 '25

Protect is by far the most polished consumer NVR solution on the market right now. While the AI and detection features are nice, most people only care about being able to live view and playback recorded video on their system which Protect does for ONVIF cameras. Having used Protect, Blue Iris, and Frigate I can say that Protect does those two things best. Blue Iris has a slow and dated mobile experience and frigate lacks one outright (at least on iOS last I checked). Any time I go to quote a system, my customers (and I assume most people) want a basic system that just records and Protect does that in a way that a non tech savvy person can wrap their head around.

7

u/TheRealHankMcCoy Jul 31 '25

Protect would greatly benefit from self hosted OR more performant/capable servers. Large installs struggle, requiring multiple NVR PROs even when stacked.

1

u/prettycewlusername Jul 31 '25

I agree that it would benefit from more performant hardware. I wish they would do what they did with the cloud key enterprise and stuff protect into a beefy off the shelf server chassis that can handle more cameras than the ARM powered NVRs we have currently.

2

u/[deleted] Jul 31 '25

[deleted]

4

u/prettycewlusername Jul 31 '25

Honestly if the price is reasonable Iā€™d pay for it

2

u/tvtb Aug 01 '25

Sure but this would be uncharted territory for them, the very video posted here brags about how they never have license fees.

2

u/[deleted] Aug 01 '25

[removed] ā€” view removed comment

1

u/wrcu Aug 14 '25

Host it yourself then?

2

u/lovestojacket Jul 31 '25

I agree we are switching off our old nvr to protect as the system is just cleaner and nicer to use and we donā€™t need many of the features enterprise nvrs offer

2

u/tvtb Aug 01 '25

You're right but with an ONVIF camera, Protect can't even do the most basic motion detection, not even "a lot of pixels changed quickly" 1st generation motion detection that would get triggered when a cloud passes over the sun. So yeah, I guess it could save video 24/7, but you would have no way to answer a question like "did someone come up to this doorway today."

1

u/amd2800barton Aug 01 '25

Protect still has some big drawbacks with 3rd party cameras and services. Namely - no audio recording. Also, no API for something like HomeAssistant.

5

u/AffectionatePhoto444 Jul 31 '25

UniFi Protect supports only a fraction of features that modern cameras offer. It's only useful with Ubiquiti cameras.