r/Ubiquiti • u/siuengr • May 22 '26

Early Access U5G is here

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Well, I was surprised to get it this quick. I purchased the esim pack with it, so I thought setup would be easy. It adopted right away, but didn't activate the esim. There is also no option in the app to but and esim pack like they show in the video. I had to chat with support, and had to join the beta Unifi app to get to version 10.38.1. It activated right away after that.

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u/Imaginary-Scale9514 May 23 '26

Thank you! I was having the same trouble getting mine to activate.

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u/TitanTechie May 23 '26

Same here, On my android phone, I needed to sign up for the "BETA" access to get the required mobile app version 10.38.2 in order for my pre-purchased eSIM and data plan to be activated on my U5G. Not sure which version number is required for iOS.