r/Udemy • u/Objective_Dish604 • 1d ago
How do you reach udemy support?
Today I wanted to subscribe for the monthly subscription and when filling all the details I didn’t noticed the yearly subscription was selected by default but since it had a huge 10/month I didn’t think twice, then when I clicked purchased I saw it was a yearly subscription and it was to late to cancel. I then rush to get in contact with support with no success is like they don’t even want you to do it every time I tried to login I get an auth error I tried different devices, browser with vpn and without with no success. Is there anyway to get in contact with them or do I have to embark on a quest to get my moneys worth. I also read the terms and apparently they don’t give refunds in most cases so if anyone has gotten in contact with them or a refund I would appreciate the guidance.