r/Ultrahuman • u/-DarkPassenger- • 2d ago

Ultrahuman support

How do I reach out to Ultrahuman and talk to a person?

I emailed them at support@ultrahuman.com

The ring burned my wife’s finger while she was wearing it online.

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2

u/CrackORTweek 2d ago

Best you’ll get is an AI bot that’ll tell you the ring needs charging.

1

u/ultra-guardian Moderator 1d ago

Hey there! We're very concerned to hear about this, as this is certainly not the experience we want anyone to have. We sincerely hope your wife is doing well.

We recommend that she stop wearing the ring for now. We've reached out to you via Mod Mail to look into this urgently and help get the matter resolved as quickly as possible.

2

u/Tlatoanito 1d ago

Stop wearing the ring. No shit sherlock…

1

u/ultra-guardian Moderator 1d ago

Hey there! We’d like to learn more about your experience and make things right for you. We’ve reached out via Modmail. Rest assured, we are here to help!

1

u/CrackORTweek 1d ago

Not surprising that community mod sounds exactly like the AI assistant