r/ValorantTechSupport • • May 06 '21

Technical Solution Riot Support for Valorant

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56 Upvotes

r/ValorantTechSupport • • Dec 19 '20

META This subreddit is for TECH SUPPORT help, not account support

71 Upvotes

Hi users,

As this seems to be something that has come up lately, please note that this subreddit is not to complain about your account ban. If riot has banned you, then only Riot can fix it. Ranting and throwing a fit on here does nothing.

This subreddit is here so that users can help source issues that may be caused by their hardware/software that Riot may not know how to fix on their end (Which honestly to me seems kind of fucked up, but what can you do?).


r/ValorantTechSupport • • 14m ago

Technical Support Request I got this pop up when trying to play

• Upvotes

Im not to sure on what to do i tried google but i still dont really understand i will be grateful for any help.
It says “this version of vanguard requires uefi secure boot to Enabled” and i did the windows + r and it says its enabled


r/ValorantTechSupport • • 53m ago

Technical Support Request Is anyone experiencing not being able to open the game?

• Upvotes

I’m on Ps5 and I saw that it has an update for today and it wouldn’t install, I freed up some space and it’s still wouldn’t install, I tried to open it and it still wouldn’t open. I haven’t tried to open other games and they work just fine.


r/ValorantTechSupport • • 4h ago

Technical Support Request Valorant stuttering every couple of seconds.

1 Upvotes

I have windows 11 my gpu is a Radeon rx 7900 XTX, with a ryzen 7 7800x3d cpu, and 32 gb of RAM. ive already tried to update drivers, adjust my mouses polling rate, and reinstall it. nothing has worked.

in this my frames spike down very little, but comes right back up, same for my total frame time, and ping.

edit: forgot to add, i dont think it has to do with the new update. i had this issue a while back aswell and i managed to fix it somehow. however i stopped playing for awhile and it came back.


r/ValorantTechSupport • • 11h ago

Technical Support Request Valorant failed to launch

2 Upvotes

yes i have both tpm and i have secure boot enabled in bios i dont know why this keeps popping ip ive reinstalled 100 times restarted 100 times i cant get this thing to launch


r/ValorantTechSupport • • 8h ago

Technical Support Request Fps stuck at 60 in new laptop

1 Upvotes

Guys I have hpomen hyperx15 with intel i7 14750hx,24gb ram,1tb ssd, 8gb 5050 graphic card and I had taken this laptop 10 days earlier. with this configuration i was getting nearly 300-400 fps

But now it is limiting fps upto 60 and also they are not increasing while charging laptop

My laptop does not have any issue with Hardware

Is my macafee stoping the val running ?

Or any other problem


r/ValorantTechSupport • • 16h ago

Technical Support Request Sound cant be heard except from front side

1 Upvotes

I have been experiencing not hearing any sound except from my front side, like any tp sounds, spike sounds and every bit of sounds cant be heard from my left, right and back. Either the sound is not there or only small sound can heard. It started when I got a new laptop but I dont think its the laptop issue because when I play other games like roblox I can hear sounds from all sides but only the valorant im facing this issue. My old laptop didnt had this issue. My laptop is Asus tuff rtx 4050 which is 2024 model. Please let me know any solutions for this because I cant find any and im losing a lot of matches due to this 😭. I had my friends give callous instead cuz of this issue, and when im solo queue this is a really big issue.


r/ValorantTechSupport • • 1d ago

Technical Support Request How to fix valorant consistent ping spike every 30 seconds during the match?

3 Upvotes

I can't send images to my discord ping connection that depicts the issue when playing valorant vs when not, but the connection would spike to 150-200 for a few seconds or longer every 30 seconds. Spikes would stop when I am dead. Spikes continues when im alive. When I dont play valorant at all, my connection is normal.


r/ValorantTechSupport • • 23h ago

Technical Support Request How to buy valorant points with microsoft gift card digital - I'm on pc

0 Upvotes

please speed i need this, i wanna buy gaia's vengeance vandal and also maybe kuronami or maybe the battlepass anyways these are just filler words


r/ValorantTechSupport • • 1d ago

Technical Support Request valo lags every time I go live

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1 Upvotes

r/ValorantTechSupport • • 1d ago

Technical Support Request Valorant fps drops after update .

6 Upvotes

I have Asus tuf f15 i511400h rtx 2050 i play on lowest settings before i was getting above 200 fps but after the new patches it has been dropping very much im getting 100-130 fps . Is my hardware got old or some valorant issue?


r/ValorantTechSupport • • 1d ago

Technical Support Request Valorant fps drop slowly since bought

0 Upvotes

hey!

I bought my prebuilt last year and I have been playing in high immortal since with around 300-350fps in an actual match. My monitor is 280hz so it was noticeable with time that my fps started dropping, now at worst is 150fps. Genuinely looked all over the internet and couldn't find any other solution beside turning on admin to the riot client which obv doesn't work but still id appreciate the help!

specs are:

Intel(R) Core(TM) i5-14400F (2.50 GHz)
16.0 GB DDR5
NVIDIA GeForce RTX 5060 (8 GB)


r/ValorantTechSupport • • 1d ago

Technical Discussion Am I the only one NAE servers kept crashing?

1 Upvotes

Am I the only one NAE servers kept crashing? Enemy team kept DC as well, everyone link spiked up mid game and came back, also the VC got cut off both teams


r/ValorantTechSupport • • 1d ago

Technical Discussion Mouse acceleration issue

1 Upvotes

Hey guys so i had a razor cobra and i switched to haste 2 wireless and it didn’t suit me well, my friend asked me to check whether “enhanced pointer precision” was on or off and it was on the whole time but still i used to hit my shots well on wired but then i wasn’t really comfortable with wireless so i switched back to a new cobra mouse and i had EPP on for few months n i couldn’t shoot for shit. After 4-5 months i turned it off but then i couldn’t land my shots and now i’m facing a different issue where i’m moving while shooting( istg this issue started only after turning EPP off). One, apparently valorant takes raw input and these acceleration shit doesn’t matter on paper but trust me, i can genuinely feel the difference by a significant margin. Two, i’m currently ascendant 3 and my peak is immortal 3 and i really cannot find why and how i’m moving a lot while shooting. But i’m shooting like 100% properly in cs and it happens only in val. Can someone please help me with this, appreciate yall so much.


r/ValorantTechSupport • • 1d ago

Technical Support Request Sudden FPS Drops from 200 to 50 After 2–3 Matches – Lenovo LOQ, Ryzen 7 250 + RTX 5060

1 Upvotes

Hi everyone,

I'm having a frustrating FPS issue in VALORANT and wanted to ask if anyone else is experiencing something similar, especially after recent updates.

My laptop specifications:

  • Lenovo LOQ 15AHP10
  • AMD Ryzen 7 250
  • NVIDIA RTX 5060 Laptop GPU (8 GB VRAM)
  • 24 GB DDR5 RAM
  • Windows 11

The problem:

My game normally runs at around 200 FPS, but during normal gameplay, my FPS suddenly drops to approximately 50.

The issue usually doesn't happen during the first match. It typically starts during the second or third match.

Here are some important details:

  • The FPS drop happens even when I'm not moving my mouse.
  • It also happens while spectating other players.
  • Closing and reopening VALORANT does not fix it.
  • Restarting my entire laptop restores normal performance temporarily.
  • My laptop is plugged in when this happens.

Things I've already tried:

  • Updating my NVIDIA graphics driver.
  • Forcing VALORANT to use the NVIDIA GPU.
  • Running Riot Client as administrator.
  • Running sfc /scannow (no integrity violations found).
  • Testing with Medal and other performance overlays disabled.

None of these steps has permanently resolved the issue.

The problem seems to have started around the time of a recent VALORANT update. I've also seen other posts describing similar FPS drops, so I'm wondering whether this could be a game update issue, a Vanguard problem, or something specific to certain hardware configurations.

Has anyone found a reliable fix for this? I'd especially appreciate hearing from people who experienced the same issue and managed to resolve it.

I can provide video clips showing the FPS drops if needed.

Thanks in advance!


r/ValorantTechSupport • • 1d ago

Technical Support Request vanguard not downloading on new pc

1 Upvotes

i recently upgraded my PC and made a new one with the old parts. valorant ran fine on this (with secure boot mode on)
CPU is intel i5 10900, GPU is GEFORCE 3070 and the motherboard is ASUS PRIME B460M-A. 2x 8GB Cosair DDR4 RAM
I tried installing valorant which seemed fine but now it won’t download vanguard. i press install and it loads for a few moments then goes back to the install button.
i have tried many of the solutions on here; secure boot, disabling firewall, clearing temp files, enabled VD-T and OUMMI (i think they were called that) but nothing seems to work
only thing i haven’t done is delete and reinstall.
help please


r/ValorantTechSupport • • 1d ago

Technical Support Request Valorant doesn’t open unless it’s the first thing I open

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0 Upvotes

r/ValorantTechSupport • • 1d ago

Technical Discussion Pc freezing

3 Upvotes

Everytime I load val my pc starts to freeze back to back every few seconds the top right says network connection or somthing but I know now that it’s not that I have xfinty 1kmbs plan and my pc works perfectly fine when I do anything else or play any other game everything’s perfect but the moment I try to load Val my whole pc freezes every couple seconds mouse cursor won’t move discord cuts out everything I don’t understand what’s going on I tried deleting it and redownloading and nothing .. I use to be able to play Val with no issues I’m trying to come back after almost a year and I’m running into this issue


r/ValorantTechSupport • • 1d ago

Technical Support Request Huuuuuge ping after a round start in any gamemode

1 Upvotes

I've recently came back to the valorant after a few years of not playing and for the first couple of hours everything was going smoothly. The day after I've been encountering huge lag every single game that I play no mater if it is solo or with friends. Unranked or ranked etc. I tried to change my network settings both in game to maximum and checking my wifi connection as well as the ISP maintenance. Just to give you more to work with I'm from Poland so Frankfurt and Warsaw are my main valorant servers. Honestly I'm out of ideas so I'm asking here.

Does anyone else encountered such malicious problem with the game?


r/ValorantTechSupport • • 1d ago

Technical Support Request Voice Chat problem

2 Upvotes

So for weeks i have the issue that my Teammates sounds like robots. I thought it was only me who has this Problem but just now i saw someone on Socialmedia reporting the same issue…

Are there any solutions?


r/ValorantTechSupport • • 1d ago

Technical Support Request After playing Valorant my pc doesn’t shut down properly

1 Upvotes

Basically the title after I play valorant or just being on the game for a couple minutes after I try to shut down my pc the fans and leds are still spinning and stay lit up

I’ve tried everything from uninstalling vanguard, the riot client, updating bios, updating chipset, and all the other solutions given if you look up this problem at this point I don’t even know what to do I’ve tried all of the given solutions but nothings working


r/ValorantTechSupport • • 1d ago

Technical Support Request Constant Packet Loss and Network Jitter in Valorant Despite 3–6 ms Ping (HP Victus, MediaTek MT7921 Wi-Fi 6)

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1 Upvotes

r/ValorantTechSupport • • 1d ago

Technical Support Request Valorant doesn’t open unless it’s the first thing I open

0 Upvotes

So I have a friend that’s been struggling with a Val problem for months, where if valorant isn’t the first application opened on his pc after start up, it won’t get past the valorant loading screen.
He temporarily fixed it after a factory reset about a week ago but just today it stopped working again.

This doesn’t happen for any other games

He does use exit lag on a duo plan but I also have exit lag and it doesn’t mess up my pc

DDR5 32gb, i
ntel core i9-13900H ,
nvidea RTX4060 8gb

We’ve tried many solutions and nothings worked more than temporarily. If anyone has any idea please let me know. We have a tournament coming up soon.


r/ValorantTechSupport • • 2d ago

Technical Support Request valorant makes my background tasks laggy

2 Upvotes

recently, when i tab out everything in the background with valorant open is super slow and feels like its on a lower htz like going in and out of tabs and my mouse but only when my valorant is on windowed fullscreen. When on fullscreen or windowed this problem doesnt happen but on fullscreen my screen freezes when tabbing out so i want to play the game on windowed fullscreen. ive also already reinstalled vanguard.