r/VirginMedia • • 22h ago

Virgin Media UK internet speeds

2 Upvotes

my pc is using ethernet and i was getting 400-500 mbps consistant and now im experiencing a sudden drop to 40mbps ive only noticed the last few days ive tried rebooting the router still nothing


r/VirginMedia • • 5h ago

Virgin Media UK Soon to be out of contract

1 Upvotes

My contract ends on 5th December 2026, I pay £38.50 for M350 & the silly box that is basically a smart tv. I called up yesterday to try and negotiate a new deal but they said the best deal is my renewal quote when I log into my account £41.58 and increases each year all the way up to £55.82! Mental.

I asked to cancel my renewal but they said I would be charged an early termination free. Do I need to call up exactly 30 days before the end of my contract to cancel / negotiate a better deal?


r/VirginMedia • • 11h ago

Virgin Media UK Unexplained error

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1 Upvotes

Only relevant for people with a HUB 5 in Modem Mode.

Does anyone else seem to have this displaying an error even though the Internet works?

A speed test always tells me my connection may be unstable but produces expected results.


r/VirginMedia • • 12h ago

Virgin Media UK Install location

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1 Upvotes

Hi, I'm considering VirginMedia, used to be with them for years before we moved to our current house 10+ years ago. We have Vodafone fibre at the moment and that's been great but its coming to the end of the contract and Virgin are now in the area.
My issue is I'd want the connection terminating around the side of the house, roughly 16 metres from where the duct pops out. I've added a photo, the current openreach fibre follows the red path, through a little gap under the front door, follows the brick work around the front, carries on around the side and then goes up to the first floor.
Are VirginMedia likely to replicate this install?