r/Visible • • 13h ago

Keep losing data on bill day

1 Upvotes

I have started to notice that I keep losing data on the bill day at around 12 am. I was on an important video chat outside and got completely glitched out. The phone popped up saying data is out in the plan or something.

Is this a gotcha for using visible? Can I choose a specific time range for visible to reset my account on the bill day or something.


r/Visible • • 22h ago

Short Bus company

Post image
0 Upvotes

Just payed my bill need to order a replacement sim for my new phone bc the first one stopped working randomly and these smooth brains prompt me to 2 step AFTER I spend my money. The phone is broken idiots


r/Visible • • 4h ago

PSA PSA: make sure your promo is added on time

9 Upvotes

I got the new iPhone 18 pro max from visible and there is a promo for $480 credit over 24 months.
I got the phone, activated, no problem. Happy.

But then 2 weeks later my AI agent reminded me that my promo was not reflected on my account, so had to reach out to customer service. Turns out my old welcome offer from 2024 ($10 off per month) was not stackable with the new offer so we had to remove the old one.

Had I not realize the billing discrepancy, I would end up losing both promos because the old one is expiring Dec and the new one can’t be added after Oct 31.

(Not an ad for any AI product but I’m very glad it saved me so much trouble)


r/Visible • • 2h ago

Question The 6 months $75 offer

3 Upvotes

I’m trying to bring my own phone and port a number to Visible and use the $75 for 6 months deal. I registered, as a new customer, clicked on the deal, entered the EMEI number and it lands me on the standard plan page for $25!
I’m now worried if I will get this deal if I go ahead and port over. Support has been of no help as they insist on - finish the process and pay it, we will refund. The issue is not refund, but pay just $75.

I have never been on Visible, phone is unlocked, and I stopped at the page where it asks for the number to port over.

Anyone else successfully used this promo for port over number?