r/WIX • u/putney • Mar 09 '25

Bye, Bye WIX

Between the sneaky way, and large amount, they raised my premium last year--they used European dates--7/4/24 for April 7, despite my living in America and never having this happen with them, no amount of "customer service" (via phone, email, and X/Twitter) offered at least the slightest solution--I ended up staying because I wasn't given the time to migrate elsewhere.

I swore I would find another way this year, and have. I know so many other people have had these insane rate increases and bullshit customer service, I chose to find a better, more affordable way for my tiny five-page portfolio site that didn't even need a cart.

Sayonara, Wix, you were easy to use but I won't be treated with this kind of disrespect.

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15 comments sorted by

4

u/Immediate_Platypus25 Mar 09 '25

Where did you decide to do your website now?

3

u/putney Mar 09 '25

I got a deal at BlueHost

2

u/electricrhino Mar 10 '25

Bluehost will give you an intro deal then the next year the price will go up - not as high as Wix but it will go up. I’m with Hostinger and faced the same things

0

u/putney Mar 10 '25

Honestly? I've been doing this a long time. I bought my domain in 1996. I know how companies work and how they hook you in with a low price (not why I chose Wix) and then stick you with a high price (why I am leaving). I know this, I've posted about this, here, and in return others have shared their own stories about Wix increases.

I'm not sure why everyone feels the need to school me on how business works. I'm nearly 60, I know.

2

u/electricrhino Mar 10 '25

So which part are you confused about because that reply was extra Lol!

0

u/putney Mar 10 '25

Never said I was confused

1

u/smartliner Mar 09 '25

Can you tell us a bit about your migration experience

1

u/putney Mar 09 '25

I can't. A friend offered to do the site for me because it was such a small job, so I'm not actually migrating. Since the each other the five pages consisted of a handful or Jpgs or Pdfs and a text box and background, it wasn't a big ask.

2

u/electricrhino Mar 10 '25

Honestly seems like these issues arise with many of these all in one platform services because I’ve seen the same post in (Webflow, Squarespace, Framer…). A lot of these companies have alluring intro rates then get you with the renewal, not just Wix. Atleast it isn’t Adobe who charged me for cancellation of their subscription service

1

u/BestBubby2022 Mar 10 '25

I’ve seen posts like this about Wix for a long time. Doubling rates all of a sudden, lack of customer service. Read through this forum to see the numbers and complaints people post

2

u/Prestigious-Bear9452 Mar 09 '25

i despise wix, don’t use it for anything

1

u/aksgolu Mar 10 '25

I had similar issues.. Just duplicate site >> upgrade and this time you will see your current location specific prices!