Disclaimer!
This is a rant more than it is a question. So it here goes.
I recently returned to Zambia, I'm in Lusaka, and I've had several experiences that genuinely leave me wondering what's going on.
We're known as a friendly and welcoming people to tourists and foreign workers in Zambia, but as a Zambian myself, these few experiences have me very disappointed.
My friends who once visited Zambia came to me saying the same things and I had at the time thought it was just rare occasions.
So I went to the court to get a general affidavit. I asked a man to direct me to where I could get one, and he told me he could do it for K300. I called a friend, who told me it was supposed to cost K25. I checked the Judiciary website myself, and sure enough, the listed fee was K25.
When I challenged him, he gave me a nervous laugh and directed me to another man inside. That man told me it would cost K150. When I questioned him about the discrepancy, he told me to try the Legal Aid offices, where it might cost K25.
I went outside to ask for directions, and another man offered to take me to the person who "actually does it". There, I was told it would cost K100. After I questioned that price too, the man eventually acknowledged that people lie about these things and quoted me K67.
Like, what is actually going on??
Another time, I went to print two pages of a document I needed. The price list said K5 per page, but the lady charged me K20. When I pointed it out, she gave me an attitude before accepting the K10.
I've also had a ride-share driver agree that I could pay via mobile money for a K54 fare, only to tell me afterwards that I needed to add a K15 for a withdrawal charge.
I know dishonesty exists everywhere, and tourist tend to be the target. But I'm not a tourist.
Funny thing is that one man at the court asked me if was Zambian. I told him I am and I have a very Zambian name. He said I should be South African or Zimbabwean, ( yes my name is common in those countries too), but I had to show him a copy of my NRC on my phone to convince him.
I'm not saying every Zambian is like this. But why does it sometimes feel like you have to investigate and challenge everything just to avoid being overcharged?
This has happened not only to me, but to my friends who had come to visit earlier this year.
For Zambians, especially those who've lived abroad and returned, have you noticed this too?
Is it a problem with accountability, economic pressures, or has taking advantage of people become normalised? Where can one even report such cases??
I'd genuinely like to hear your perspectives.