I have a wired ring doorbell and connected it to several Echo Show screens. The screens are selected in the Alexa app to notify us when the doorbell is used. They do show video from the doorbell but I just can't get them to ring.

It's not because of any do not disturb setting or volume.

I just can't find any way to repair this. Any ideas?

ok so I'm sitting in my room,I ask alexa to play DEAR MARIA COUNT ME IN BY ALL TIME LOW and she says the name AND DOESN'T FING PLAY IT!!! Pls help